Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Generative AI in travel - weighing the concerns versus the promise
News / Technology
Generative AI in travel - weighing the concerns versus the promise
By Linda Fox | October 17, 2024
Travel experts discussed the most exciting applications of generative AI at WiT Singapore while... Read More
Why Agoda's data strategy is more about the "science" than the data itself
News / Technology
Why Agoda's data strategy is more about the "science" than the data itself
By Linda Fox | October 16, 2024
Agoda's CTO and CPO discuss how they apply data science to improve processes and the knowledge gaps... Read More
Avilabs lands €8M for airline disruption management technology
News / Technology
Avilabs lands €8M for airline disruption management technology
By Linda Fox | October 15, 2024
Iceland-based Avilabs has developed its Plan3 passenger disruption management system to help airlines... Read More
Hotel tech provider RoomRaccoon acquires Lobbi PMS
News / Technology
Hotel tech provider RoomRaccoon acquires Lobbi PMS
By Mitra Sorrells | October 14, 2024
RoomRaccoon said the acquisition will add more than 300 properties to its client base in the Benelux... Read More
How Goldjoy Travel found its sweet spot in the online cruise market
News / Technology
How Goldjoy Travel found its sweet spot in the online cruise market
By Yeoh Siew Hoon - WiT | October 11, 2024
A panel discussion at Cruise World Asia tackled “how to bulletproof your travel agency business... Read More
Airlines are pushing ancillaries to boost revenue, but new offerings slow to come
News / Technology
Airlines are pushing ancillaries to boost revenue, but new offerings slow to come
By Morgan Hines | October 11, 2024
Ancillary services including baggage fees, meal upgrades, change fees and seat selection help boost... Read More
The similarities - and differences - of the early days of SaaS and GenAI
Opinion / Technology
The similarities - and differences - of the early days of SaaS and GenAI
By Arden Agopyan - HotelRunner | October 10, 2024
The founder of HotelRunner explains why differentiation and problem-solving are key in an... Read More
Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches
News / Technology
Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches
By Mitra Sorrells | October 9, 2024
The three data breaches, dating back to 2014, affected hundreds of millions of customers of both... Read More
How AI search platforms may change travel marketing
News / Technology
How AI search platforms may change travel marketing
By Mark Frary | October 9, 2024
Natural language capabilities are changing how consumers search for answers to their travel queries -... Read More
What Google's cookie reversal means for travel
News / Technology
What Google's cookie reversal means for travel
By PhocusWright Research | October 8, 2024
Google in July abandoned plans to deprecate third-party cookies and while that may be welcome... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More