Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

3 examples of how AI and data are reshaping tourism
News / Technology
3 examples of how AI and data are reshaping tourism
By Marisa Garcia | March 25, 2025
From sustainability in Jackson Hole to digital engagement in New York City and business empowerment in... Read More
IATA calls for accelerated adoption of digital ID to improve security, operational efficiency
News / Technology
IATA calls for accelerated adoption of digital ID to improve security, operational efficiency
By Morgan Hines | March 24, 2025
IATA said it is “widely accepted” among industry leaders that digital identity can bring benefits,... Read More
PhocusWire's weekly travel tech news briefs: DerbySoft, Ixigo, UATP, Veltra and more...
News / Technology
PhocusWire's weekly travel tech news briefs: DerbySoft, Ixigo, UATP, Veltra and more...
By PhocusWire | March 21, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Majority of business travelers would let AI book travel elements
News / Technology
Majority of business travelers would let AI book travel elements
By Morgan Hines | March 20, 2025
A report from Amadeus Hospitality delves into business travelers’ technology interests, booking... Read More
Accor's chief digital officer talks distribution, direct bookings and loyalty
News / Technology
Accor's chief digital officer talks distribution, direct bookings and loyalty
By Linda Fox | March 20, 2025
Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's... Read More
Concur to get generative AI assistant from SAP
News / Technology
Concur to get generative AI assistant from SAP
By Morgan Hines | March 19, 2025
SAP Concur also revealed it has expanded its partnership with American Express to launch real-time... Read More
New laws drive hotels to explore digital ID solutions
News / Technology
New laws drive hotels to explore digital ID solutions
By Marisa Garcia | March 19, 2025
As the European Union prepares to widely roll out digital identity wallets, experts say hotels... Read More
Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps
News / Technology
Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps
By Linda Fox | March 18, 2025
The pilot offers website users the option to book their flight using AI alongside traditional search.... Read More
Profiling generative AI’s connection with traveler preferences
From Our Partners / Technology
Profiling generative AI’s connection with traveler preferences
By Chris Hemmeter, Thayer Investment Partners | March 18, 2025
Thayer Investment Partners' Chris Hemmeter explains why infrastructure and data are critical elements... Read More
2025 is the year AI agents will transform airline shopping
Opinion / Technology
2025 is the year AI agents will transform airline shopping
By Rick Seaney - 3Victors | March 18, 2025
Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More