Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
News / Technology
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
By Kevin May | February 9, 2018
Massive consolidation alert: Hogg Robinson has sold to American Express Global Business Travel in a... Read More
Avvio's AI booking engine powers new chatbot skill for hotel direct
News / Technology
Avvio's AI booking engine powers new chatbot skill for hotel direct
By Martin Cowen | February 9, 2018
Avvio has launched a conversational and transactional social media chatbot which integrates with its... Read More
Alibaba pumps $486 million into Shiji hotel tech service
News / Technology
Alibaba pumps $486 million into Shiji hotel tech service
By Kevin May | February 8, 2018
Hotel and retail system provider Shiji Information Technology has landed a massive $486 million... Read More
Didi targets rental alliance for electric cars
Notated News / Technology
Didi targets rental alliance for electric cars
By Sarah Dai - South China Morning Post | February 8, 2018
Didi Chuxing, the dominant ride-hailing service operator in China, has formed an alliance with 12... Read More
Trivago tackles the fluctuations of concentration
News / Technology
Trivago tackles the fluctuations of concentration
By Martin Cowen | February 8, 2018
Hotel meta Trivago has filed its first full-year accounts as a Nasdaq-listed company, revealing a... Read More
tnoozLIVE@ TTE 2018 | London
News / Technology
tnoozLIVE@ TTE 2018 | London
By PhocusWire | February 7, 2018
Travel Technology Europe, the region's leading technology event for travel and hospitality... Read More
How cutting-edge hotels use artificial intelligence for a great guest experience
News / Technology
How cutting-edge hotels use artificial intelligence for a great guest experience
By Viewpoints | February 7, 2018
This is a viewpoint from Mitul Makadia, founder of Maruti Techlabs. In the 21st century, industries... Read More
Nordic Choice blockchain test Winding Tree
News / Technology
Q&A: How - and why - Nordic Choice Hotels is testing blockchain
By Mitra Sorrells | February 7, 2018
Could an open-source blockchain-based distribution system stimulate innovative solutions from travel... Read More
Google updates UX to make flight and hotel bookings easier on mobile
News / Technology
Google updates UX to make flight and hotel bookings easier on mobile
By Nick Vivion | February 6, 2018
With experts emphasizing the importance of UX, and consumers responding to well-designed products,... Read More
Why Marriott and Accenture collaborated on Known Traveler Digital Identity - but can it become reality?
News / Technology
Why Marriott and Accenture collaborated on Known Traveler Digital Identity - but can it become reality?
By Nick Vivion | February 6, 2018
The coverage was global and across industries: the Known Traveler Digital Identification program... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More