Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

tripadvisor free wi fi restaurants
News / Technology
TripAdvisor will offer Wi-Fi services to restaurants to help their marketing efforts
By Mitra Sorrells | August 20, 2019
TripAdvisor Wi-Fi Plus is a new option to enable restaurants to offer free Wi-Fi to their guests in... Read More
Choice Hotels is the latest chain suffering data breach exposing customer details
News / Technology
Choice Hotels is the latest chain suffering data breach exposing customer details
By Linda Fox | August 19, 2019
Choice Hotels has suffered a security breach said to involve 700,000 customer records. It blames a... Read More
Business travel, part 3: How technology is improving risk management
News / Technology
Business travel, part 3: How technology is improving risk management
By Mitra Sorrells | August 19, 2019
Artificial intelligence and mobile technology are improving both the quality of risk management... Read More
GBTA convention digital identity frictionless travel
News / Technology
Could digital ID be the key to achieving a frictionless travel experience?
By Mitra Sorrells | August 19, 2019
Amadeus traveler ID innovation manager Laurent Conjat says digital identity is coming and will add... Read More
TUI eyes tours and activities opportunities, makes progress on digital platforms
News / Distribution
TUI eyes tours and activities opportunities, makes progress on digital platforms
By Linda Fox | August 16, 2019
TUI is not ruling out further acquisitions in the tours and activities space as it looks to grow its... Read More
BA-virtual-reality
News / Technology
British Airways boosts in-flight experience with virtual reality trial
By Linda Fox | August 16, 2019
The carrier is offering passengers on some flights in its first class cabin the chance to view films,... Read More
sabre-farelogix-DOJ
News / Distribution
Sabre pushes to close Farelogix acquisition, awaits potential D.O.J. block
By Linda Fox | August 15, 2019
Sabre says it intends to close its acquisition of Farelogix by August 21 but will extend the agreement... Read More
Travelport BCD Hyatt blockchain hotel settlement
News / Technology
Travelport, BCD, Hyatt test blockchain for hotel commission settlement
By Mitra Sorrells | August 15, 2019
Travelport, in partnership with BCD Travel and Hyatt, is developing a blockchain system for hotel... Read More
SITA aviation capacity issues and data
Opinion / Technology
Will data or collaboration solve aviation's capacity crunch?
By Thomas Deillon - SITA | August 14, 2019
SITA's Thomas Deillon analyzes how the airline industry should handle the impending capacity crunch.... Read More
Research Spotlight: Are bots the future of brick and mortar?
News / Technology
Research Spotlight: Are bots the future of brick and mortar?
By Jill Menze | August 14, 2019
A new report from Phocuswright examines how several chatbot startups found a way to turn bot... Read More
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Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More