Sounding Off: The Middle Eastern travel startup scene can learn from errors of others
Sounding Off: The Middle Eastern travel startup scene can learn from errors of others
By PhocusWire | April 19, 2019
The fledgling community in the Middle East must acknowledge how other startup "scenes" have evolved and learn from the errors that have hindered new businesses. Read More
Interview | Startups
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Sounding Off: Loyalty does not belong in the past
By PhocusWire | April 12, 2019
Quote from David Armstrong, CEO of HolidayPirates, in an article on PhocusWire this week on what makes him tick. Read More
Interview | Online
sounding off 10 equalizer
Sounding Off: Personalization can be a great equalizer
By PhocusWire | April 5, 2019
Being able to spot trends within a small business's customer data does not take a huge amount of expertise, nor does it take huge amounts of investment. Read More
Interview | Technology
startups-money-piggy-bank
Sounding Off: There's nothing wrong with being smart about investment cash
By PhocusWire | March 29, 2019
As unprofitable Lyft secures its multi-billion valuation IPO, startups in ground transportation and elsewhere should reflect on what their own strategy does for them. Read More
Interview | Online
Sounding Off: The autonomous option may not be the one chosen
Sounding Off: The autonomous option may not be the one chosen
By PhocusWire | March 22, 2019
Second-guessing consumer behavior, especially when it comes to the introduction of new technology, is often fraught with problems. Read More
Interview | Technology
Sounding Off: The dilemmas that face growing companies
Sounding Off: The dilemmas that face growing companies
By PhocusWire | March 15, 2019
The long road ahead of Airbnb after its HotelTonight acquisition is a familiar one that many brands experience as they push the button to accelerate the business. Read More
Interview | Online
Sounding Off: Innovation in travel is only in the eye of the beholder
Sounding Off: Innovation in travel is only in the eye of the beholder
By PhocusWire | March 8, 2019
It's time to stop worrying about who is apparently providing the "innovation" and concentrate on ensuring that a brand keeps up with market forces, customer requirements and technology. Read More
Interview | Startups
Sounding Off: Voice-enabled devices in travel need to be given time
Sounding Off: Voice-enabled devices in travel need to be given time
By PhocusWire | March 1, 2019
A touch of the "information superhighway - it'll never catch on"-type reactions to voice tech failures should be put to one side. Read More
Interview | Technology
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Sounding Off: Being able to shift ad budgets will please all in travel (except Google)
By PhocusWire | February 22, 2019
Travel brands will consider the rise of effective social media advertising as a welcome break from the stranglehold they often feel from the search engine giant. Read More
Interview | Online
Sounding Off: Digitalization can help remove mafia tag from tours and activities
Sounding Off: Digitalization can help remove mafia tag from tours and activities
By PhocusWire | February 15, 2019
Removing manual process (such as cash) and historic (perhaps unfair) relationships between supplier and the concierge as intermediary should ultimately benefit the consumer. Read More
Interview | Online
Sounding Off: China is treading a path of ideas for others to follow
Sounding Off: China is treading a path of ideas for others to follow
By PhocusWire | February 8, 2019
Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More
Interview | Online
Sounding Off: Airbnb should accept that some things are done certain ways
Sounding Off: Airbnb should accept that some things are done certain ways
By PhocusWire | February 1, 2019
The dull mechanics behind what is known as process shouldn't be allowed to prohibit a brand such as Airbnb from making a genuine challenge to OTAs. Read More
Interview | Distribution
QOTW: Something about an ethical dilemma
QOTW: Something about an ethical dilemma
By PhocusWire | January 25, 2019
Quote from Valerie Castillo, vice president of marketing for TrustYou, in an article on PhocusWire this week. Read More
News | Online
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QOTW: Something about following a trail of data breadcrumbs
By PhocusWire | January 18, 2019
Travel brands - especially those at the center of the Battle Of The Platforms - need to think like their Big Tech cousins, slicing and dicing data to help them capitalize on owning the customer. Read More
News | Distribution
QOTW: Something about being safe from disruption
QOTW: Something about being safe from disruption
By PhocusWire | January 11, 2019
Arnold Donald of Carnival Corporation oversees a model that has worked for decades - yet it is not immune from the technology revolution that has impacted every other corner of the industry. Read More
News | Technology