Social Media

Facebook: Wisdom of Friends replacing Wisdom of Crowds in travel
News / Online
Facebook: Wisdom of Friends replacing Wisdom of Crowds in travel
By Kevin May | November 16, 2011
Facebook has turned into the new Google (in many, many respects) - and when it speaks, pretty much the entire business world has a tendency to listen. Read More
Social-led trip planning travel startups - more questions than answers
News / Online
Social-led trip planning travel startups - more questions than answers
By Kevin May | November 15, 2011
What is it about the idea of social media, trip planning, content-filled sites that seems to attract dozens of bright young things to the travel industry? Read More
Trippy raises $1.75 million in first round of outside investment
News / Online
Trippy raises $1.75 million in first round of outside investment
By Kevin May | November 15, 2011
Mobile and web trip planning platform Trippy has captured a $1.75 million round of investment, led by Sequoia Capital and True Ventures. Read More
Tnooz-Sabre FREE Webinar: Mobile and social media - sort the facts from the hype
Webinars / Online
Tnooz-Sabre FREE Webinar: Mobile and social media - sort the facts from the hype
By Kevin May | November 15, 2011
With the rapid advancements in mobile and social media, travel companies often find themselves struggling to separate hype from fact. Read More
Alert move: Travelocity to tweets from airports about Thanksgiving travel
News / Online
Alert move: Travelocity to tweets from airports about Thanksgiving travel
By Dennis Schaal | November 15, 2011
Travelocity is getting very social about the Thanksgiving travel crush this year as it will be tweeting various updates from five of the busiest airports in the US. Read More
Fake Review Optimization - How black hat masters beat the travel system
News / Online
Fake Review Optimization - How black hat masters beat the travel system
By Viewpoints | November 15, 2011
The first instalment covered the fusion of social media and search engine optimization, creating an environment that rewards hotels with high customer ratings. Read More
Travel businesses pledge to spend more on social media and mobile in 2012
News / Online
Travel businesses pledge to spend more on social media and mobile in 2012
By Kevin May | November 14, 2011
Two-thirds of travel companies will spend more of their precious marketing budgets on social media next year, while over half will also target mobile channels. Read More
Travel businesses pledge to spend more on social media and mobile in 2012
News / Online
Travel businesses pledge to spend more on social media and mobile in 2012
By Kevin May | November 14, 2011
Two-thirds of travel companies will spend more of their precious marketing budgets on social media next year, while over half will also target mobile channels. Read More
Marriott launches Discover ExecuStay blog with public relations exec as guest blogger
News / Online
Marriott launches Discover ExecuStay blog with public relations exec as guest blogger
By Dennis Schaal | November 14, 2011
Marriott ExecuStay launched a Discover ExecuStay blog and the first "guest blogger" is a public relations executive who works for the Marriott mothership. Read More
Social media and SEO created a mutant in travel - Introducing Fake Review Optimization
News / Online
Social media and SEO created a mutant in travel - Introducing Fake Review Optimization
By Viewpoints | November 14, 2011
Welcome to the world of user generated content – circa 2011. Read More
With social media, everyone now knows when you are an idiot on a plane
News / Online
With social media, everyone now knows when you are an idiot on a plane
By Kevin May | November 13, 2011
Nobody is safe from so-called citizen publishers - especially when bad behaviour results in the full force of Miami's airport law enforcement becoming involved. Read More
How airlines use Twitter - October 2011 [INFOGRAPHIC]
News / Online
How airlines use Twitter - October 2011 [INFOGRAPHIC]
By Kevin May | November 11, 2011
Even before hitting its recent high profile fortnight, troubled airline Qantas had flown in to become the second most talked about airline on Twitter. Read More
How Qantas REALLY used social media during the aircraft grounding
News / Online
How Qantas REALLY used social media during the aircraft grounding
By Viewpoints | November 10, 2011
What a year this is turning out to be for Qantas. In June, the Chilean ashcloud crisis affected many of their flights for an extended period. Read More
What happened when a hotel armed social media-loving clubbers with RFID wristbands?
News / Online
What happened when a hotel armed social media-loving clubbers with RFID wristbands?
By Kevin May | November 8, 2011
It was a curious move earlier this year when a hotel on the famous European dance music island of Ibiza decided to combine RFID technology with social media in a major way. Read More
Social media becoming most important marketing channel for travel, PPC in fourth place
News / Online
Social media becoming most important marketing channel for travel, PPC in fourth place
By Linda Fox | November 7, 2011
Social media's place as a marketing channel for the travel industry as well as its use for researching and buying a holiday is causing much scratching of heads. Read More