Social Media

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KLM continues smashing through social media, this time with piñatas

By Nick Vivion | August 13, 2012

The latest in KLM quirk comes in the form of the KLM Piñata Game that offers the chance to win 2 flights to South America by taking some of that inner troll out on an unsuspecting digital piñata. Read More

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Death of the travel postcard as mobiles take over

By Kevin May | August 13, 2012

Online retailers such as eBay and Amazon may have breathed new life into postal services around the world, but one stalwart of the mail is disappearing rapidly. Read More

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How social media and the web slam dunked the travel industry [INFOGRAPHIC]

By Kevin May | August 9, 2012

Easy to forget sometimes how in such a short space of time the influence of social media on purchase decisions and how travellers rely on each other for information. Read More

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One year on, how has the new Facebook impacted travel?

By Viewpoints | August 6, 2012

As expected, a lot has happened since I wrote my piece on How the new Facebook will impact travel. Read More

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Professional association of innkeepers international responds to social media controversy

By Nick Vivion | August 3, 2012

For businesses large and small, the debate rages over the appropriateness of taking to social media to voice personal political opinions - especially for small travel businesses intricately linked to... Read More

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New world brings old to your mail box via social media

By Linda Fox | August 1, 2012

Cards In The Post is hoping to bring about a revival in travellers sending traditional postcards home by making it as easy as updating your social media profile Read More

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TripAdvisor hotel data shows economic optimism but Europe lags North and Latin America

By Linda Fox | July 30, 2012

Trends from TripAdvisor's latest index shows increasing optimism over the economy from accommodation owners Read More

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PixMeAway creates image-based travel search and recommendation engine

By Kevin May | July 30, 2012

Picture search is becoming so popular that even academics are seeing how they can establish and run a travel startup - in this case, PixMeAway - to target the trend. Read More

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TrustYou partners with TripAdvisor to monitor and analyse reviews for hotels

By Linda Fox | July 25, 2012

TrustYou is accessing the TripAdvisor hotel database via an API following a partnership enabling the reputation management specialist to track reviews Read More

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VisitBritain taps Visible Technologies to monitor social media during London 2012

By Sean O'Neil | July 25, 2012

VisitBritain has decided to check the pulse of conversations on these social networks by using social media monitoring tools from Visible Technologies. Read More

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How to use great customer service to trigger social media attention [15 TIPS]

By Josiah Mackenzie | July 25, 2012

Remarkable customer service pays dividends in the travel industry by increasing loyalty and word of mouth buzz. Read More

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FlightFox lets hackers find consumers the best air ticket

By Kevin May | July 25, 2012

Peer-to-peer marketplaces have swept in to destination tours and apartment rentals, but FlightFox also reckons consumers could help one another secure flights. Read More

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IKnow.Travel brings Pinterest-style social travel to Russia

By Kevin May | July 24, 2012

Image-led search certainly appears to be all the rage in travel - especially when combined with social elements such as sharing, recommendations and lists. Read More

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United might not break guitars any more but it does upset war veterans

By Kevin May | July 23, 2012

Oh, how the industry watched and learned as United Airlines fell victim to customer power back in 2009 over the infamous United Breaks Guitars fiasco. Read More

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Czech Republic tourism drive targets Facebook mood, rebrands as Czech RepubLIKE

By Kevin May | July 23, 2012

Either a very clever or a groan-inducing approach from the Czech Republic, with tourism officials paying homage to Facebook by making Czech RepubLIKE its new slogan. Read More

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