Social Media

Fever experience platform raises $20M, sees blend between tourist and local
News / Online
Fever experience platform raises $20M, sees blend between tourist and local
By Kevin May | July 9, 2018
City experience platform Fever has raised $20 million in Series C funding, as it looks to expand the business into new cities in Europe and North America. Read More
airline app customer service
News / Technology
How airlines can improve customer service via their apps
By Jill Menze | June 29, 2018
Consumers primarily communicate via social networks and messaging apps on their mobile devices, which means airlines should be utilizing those channels to offer customer support. But how many have an... Read More
WeChat marketing for travel
News / Online
Q&A: How brands are using WeChat to attract travelers
By Mitra Sorrells | June 27, 2018
Travel brands and destinations are vying for the attention of Chinese travelers – already a massive market with an estimated 130.5 million outbound trips made in 2017 and projections of 10% growth... Read More
How Google, Instagram and more are shaking up hotel digital marketing
Opinion / Online
How Google, Instagram and more are shaking up hotel digital marketing
By Margaret Mastrogiacomo - HEBS Digital | June 26, 2018
This month, Google nudges SEO marketers in the right direction with clarifications to the mobile‐first index as it rolls out to more websites, Bing pilots in‐market audiences and Instagram gets more... Read More
digital marketing part 2 social media
News / Technology
Modern travel marketing, part 2: Social media
By Jill Menze | June 11, 2018
For the second installment on modern travel marketing, we explore the power of social media and how it influences consumer behavior, as well as the tactics travel brands are using to grow their reach... Read More
STARTUP STAGE: TRILL turns Instagram content into bookable travel experiences
Interview / Startups
STARTUP STAGE: TRILL turns Instagram content into bookable travel experiences
By Jill Menze | June 8, 2018
With TRILL, users can turn their Instagram content into bookable experiences. By using the platform, TRILL tastemakers earn cash when people book off their content. Read More
Facebook touts benefits of people-based travel marketing
News / Technology
Facebook touts benefits of people-based travel marketing
By Jill Menze | June 7, 2018
With so many content and review site options in the travel space, there’s a likelihood people shopping for and booking travel might not even encounter certain brands’ products. This creates an... Read More
QOTW: Something about an invasion of privacy
News / Technology
QOTW: Something about an invasion of privacy
By PhocusWire | June 1, 2018
Quote from Clayton Reid, CEO of MMGY Global, in an article on PhocusWire this week. Read More
How Airbnb grows its host community through online marketing
Opinion / Online
How Airbnb grows its host community through online marketing
By Tao Cui, Ye Wang and Bassel Namih - Airbnb | June 1, 2018
Which ads to buy? How much to pay for each ad? How to measure the performance of each ad? Airbnb built a marketing system to answer these questions. Read More
Life House hotel funding $40M
News / Startups
Tech-driven boutique brand Life House launches with $40M and plans to bypass OTAs
By Mitra Sorrells | May 22, 2018
A new hotel brand has secured $40 million in funding to develop its boutique hotel product and proprietary technology platform.    Read More
Data isn't just extra baggage - handle it with care
News / Distribution
Data isn't just extra baggage - handle it with care
By Viewpoints | May 14, 2018
This is a viewpoint from Ollie Gandy, client services director of Yes & Pepper. For most travel companies, data is the aeroplane that’ll fly them into a consumer’s inbox, psyche and wallet. Wit Read More
STARTUP STAGE: Tripcents brings idea-save-pay process to trip planning
Interview / Startups
STARTUP STAGE: Tripcents brings idea-save-pay process to trip planning
By Kevin May | May 11, 2018
Founded in mid-2017, Tripcents has a different take on the trip planning model by tapping into one of the most important parts of traveling: paying for the trip. Read More
Why travel marketers should be "less perfect and more honest"
Opinion / Technology
Why travel marketers should be "less perfect and more honest"
By Ari Lewine - TripleLift | May 1, 2018
For many families, a vacation is a huge investment. Paying for airfare, hotel rooms, meals and excursions for a family of any size typically costs thousands of dollars - not to mention valuable vacation... Read More
quote of the week 16
News / Online
QOTW: Something about engaging travel influencers
By PhocusWire | March 30, 2018
Quote from Kirk Crenshaw, CMO of Traackr. Read More
travel influencer marketing report
News / Online
The state of influencer marketing for travel brands
By Mitra Sorrells | March 29, 2018
Photos, blog posts and other content shared by social media influencers can be an effective way for brands to communicate with consumers – particularly since surveys have found that between one-third to... Read More
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