Social Media

News / Online

BA seeking Perfect Days via Facebook app

By Linda Fox | August 30, 2011

British Airways tinkering on Facebook with launch of Perfect Days app. Read More

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Qantas sorry after black face storm on Twitter

By Kevin May | August 30, 2011

Qantas has apologised after a Twitter competition saw the airline post pictures of the winners posing with black face paint and afro wigs. Read More

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iStopOver to offer Daily Deals -- on booking fees

By Dennis Schaal | August 29, 2011

Peer to peer accommodation specialist iStopOver isn't going full-throttle into flash sales, but will begin offering Daily Deals with a twist. Read More

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Google, Facebook and TripAdvisor on what is next for travel

By Viewpoints | August 26, 2011

Some might argue it's been a year characterised by game-changing startups, disruptive trends, big investments and leaps in both travel technology and consumer behaviour. Read More

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How consumers use social media in emergencies [INFOGRAPHIC]

By Linda Fox | August 25, 2011

A snapshot from American Red Cross on how US cousins turn to once social media in an emergency Read More

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Rough guide to marketing data feeds in travel

By Viewpoints | August 23, 2011

Travel companies face an increasingly complex digital market, as ecommerce continues to evolve at a rapid and exciting pace. Read More

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Trafalgar planning traveler to traveler communication before the tour

By Dennis Schaal | August 22, 2011

Trafalgar is no Air New Zealand or KLM -- you'd never mistake Trafalgar for a travel industry leader in social media. Read More

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How to increase sales and maximize revenue with traveler reviews

By Viewpoints | August 19, 2011

We all want to establish ways to increase direct sales and maximize revenue using reviews and customer-created content. Read More

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Underscoring the importance of online hotel reputation management

By Viewpoints | August 18, 2011

In a previous guest post on Tnooz, I mentioned that the vast majority of travelers have a better overall impression of hospitality businesses when they engage with the traveler community and show they... Read More

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How hotels can use QR Codes for marketing and customer service

By Patrick Landman | August 16, 2011

QR Codes are starting to find themselves on billboards and print advertising, shops windows, restaurants and bar menus. Read More

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TrustYou and ReviewAnalyst unite for global social media monitoring

By Kevin May | August 16, 2011

Travel social media monitoring brands TrustYou and ReviewAnalyst have formed a strategic partnership to combine their technology and coverage on a global scale. Read More

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How tragedy-hit Chile is using the web for the first time to boost tourism

By Viewpoints | August 12, 2011

Chile has been on the global public radar since 2010, when two massive tragedies hit the South American country. Read More

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Social media strategy: Expedia apologizes and engages

By Dennis Schaal | August 11, 2011

How do you protect your company's online reputation in social media? It's easy -- apologize and engage. Read More

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Behold the anti-social social media strategy in travel

By Troy Thompson | August 11, 2011

It all started with a question. How should a lodge or resort, without reliable internet access or cell service, use social media? Read More

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Why travel startups always seem to suffer from the same problems

By Alex Bainbridge | August 10, 2011

I love reviewing the Tnooz TLabs Showcase submissions and, perhaps rather morbidly, the subsequent 12-month follow-up TLabs Reprise, where we discover what went wrong (or right). Read More

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