Security

24 hours in the life of an overseas consulate [VIDEO]

By Kevin May | August 4, 2011

Doubles all round (maybe not the best turn of phrase) at the UK's Foreign and Commonwealth Office today after reporting a fall in the number of arrests of UK citizens abroad. Read More

IBM reckons it can grow baggage capacity at Schiphol Airport by 40 per cent

By Kevin May | March 18, 2011

An interesting idea that one of the world's top airports, which is already bursting at the seams with passenger luggage, can add another 40% capacity with no new construction. Read More

News / Online

Expedia outage went global, included Hotels.com as Japan quake shook

By Kevin May | March 15, 2011

On any other day, a major website failure for one of the world's biggest online travel brands such as Expedia would've made quite a few headlines. Read More

News / Online

Try not to blame the tech when travel technology fails

By Timothy O'Neil-Dunne | March 7, 2011

The past week or so has seen the some looking to blame technology for outages hitting several major travel companies. Read More

News / Online

Why data is the next game-changer in travel

By Viewpoints | March 7, 2011

Data is big, and getting bigger. The more we track and log, the more storage is needed to warehouse it, and the more CPU horsepower is needed to mine it to answer questions posed by the business. Read More

News / Online

Why Trusted Traveler initiative is doomed to failure

By Viewpoints | January 6, 2011

Because of controversies around aggressive airport security pat-down procedures and full-body imaging machines, 2010 holiday periods shone a bright light on the ineffectiveness and high cost of current... Read More

News / Online

Ryanair site fails at turn of New Year, visitors unable to book 2011 tickets

By Kevin May | January 3, 2011

Ryanair suffered an unfortunate web error on New Year's Day when users discovered they were unable to search for flights in 2011. Read More

News / Online

Ryanair site fails at turn of New Year, visitors unable to book 2011 tickets

By Kevin May | January 3, 2011

Ryanair suffered an unfortunate web error on New Year's Day when users discovered they were unable to search for flights in 2011. Read More

News / Online

Expedia admits Twitter account hacked

By Kevin May | December 27, 2010

Unclear as to the extent, but Expedia says its Twitter page suffered a security breach last night and at least one rogue tweet was seen by potentially almost 40,000 followers. Read More

News / Online

Do travelers realise what personal data mobile apps can take?

By Timothy O'Neil-Dunne | December 21, 2010

I get nervous about privacy and its abuse. Particularly following the exposing of the activities of companies such as Google and Rapleaf. Read More

News / Online

Will British Airways trigger new round of changes to credit card fees?

By Timothy O'Neil-Dunne | December 6, 2010

The long running saga of British Airways and the fees charged to it by credit card companies took another turn last week. Read More

News / Online

Lucky 13 online services and applications for travellers

By Viewpoints | December 1, 2010

Business or leisure, travel is a well-connected world these days. But what services and products can travellers use to ensure they make the most of the web, stay in touch with the rest of the world and... Read More

News / Online

How serious will governments be about web privacy?

By Timothy O'Neil-Dunne | November 14, 2010

In a somewhat belated effort the Barack Obama administration is finally getting serious about privacy - and the recent behavior of Facebook and Google seems to have prodded the US into action. Read More

News / Online

Does Like equal Trust on the social media-fuelled web?

By Timothy O'Neil-Dunne | November 2, 2010

I was recently enjoying a drink with a long-time friend. We were joking about the respective number of followers on Twitter that he has over what I have. Read More