Security

News / Online

Cheaptickets admits system hacked, 715,000 records from 2008 and 2009 stolen

By Kevin May | October 31, 2011

Travix has confirmed a major security breach at its Cheaptickets brand in Holland mid-October, with thousands of passenger details obtained by a prolific hacker. Read More

News / Online

Booking travel on the web should be as easy as buying a loaf of bread

By Kevin May | October 19, 2011

Well, not quite. But listen to any user experience expert or online travel workflow designer and they will usually say the following: "Keep it simple and intuitive." Read More

News / Online

Charge higher fees, pat me down at security, but please do not take away my e-cigarettes!

By Dennis Schaal | September 15, 2011

The US Department of Transportation is proposing an in-flight ban on a mobile electronic device - e-cigarettes. Read More

News / Online

Amadeus warns agents following phishing email scare

By Kevin May | August 22, 2011

Amadeus has written its travel agency customers to notify them of a so-called phishing email scam asking recipients to log in to their accounts using a bogus link. Read More

24 hours in the life of an overseas consulate [VIDEO]

By Kevin May | August 4, 2011

Doubles all round (maybe not the best turn of phrase) at the UK's Foreign and Commonwealth Office today after reporting a fall in the number of arrests of UK citizens abroad. Read More

IBM reckons it can grow baggage capacity at Schiphol Airport by 40 per cent

By Kevin May | March 18, 2011

An interesting idea that one of the world's top airports, which is already bursting at the seams with passenger luggage, can add another 40% capacity with no new construction. Read More

News / Online

Expedia outage went global, included Hotels.com as Japan quake shook

By Kevin May | March 15, 2011

On any other day, a major website failure for one of the world's biggest online travel brands such as Expedia would've made quite a few headlines. Read More

News / Online

Try not to blame the tech when travel technology fails

By Timothy O'Neil-Dunne | March 7, 2011

The past week or so has seen the some looking to blame technology for outages hitting several major travel companies. Read More

News / Online

Why data is the next game-changer in travel

By Viewpoints | March 7, 2011

Data is big, and getting bigger. The more we track and log, the more storage is needed to warehouse it, and the more CPU horsepower is needed to mine it to answer questions posed by the business. Read More

News / Online

Why Trusted Traveler initiative is doomed to failure

By Viewpoints | January 6, 2011

Because of controversies around aggressive airport security pat-down procedures and full-body imaging machines, 2010 holiday periods shone a bright light on the ineffectiveness and high cost of current... Read More

News / Online

Ryanair site fails at turn of New Year, visitors unable to book 2011 tickets

By Kevin May | January 3, 2011

Ryanair suffered an unfortunate web error on New Year's Day when users discovered they were unable to search for flights in 2011. Read More

News / Online

Ryanair site fails at turn of New Year, visitors unable to book 2011 tickets

By Kevin May | January 3, 2011

Ryanair suffered an unfortunate web error on New Year's Day when users discovered they were unable to search for flights in 2011. Read More

News / Online

Expedia admits Twitter account hacked

By Kevin May | December 27, 2010

Unclear as to the extent, but Expedia says its Twitter page suffered a security breach last night and at least one rogue tweet was seen by potentially almost 40,000 followers. Read More