Results for "artificial intelligence"

News / Online

TravelBird refines travel advisor interactions using artificial intelligence

By Marisa Garcia | April 11, 2017

TravelBird has become the latest travel company to adopt artificial intelligence for customer service... Read More

News / Online

Expedia Group reports stronger results in Q2 amid ongoing U.S. headwinds

By Abby Crotty | August 7, 2025

While numbers improved overall, second quarter results were still tempered by “soft demand” in the... Read More

News / Technology

Who’s using generative AI in travel - and for what?

By Phocuswright Research | February 26, 2024

Phocuswright's consumer travel surveys provide insights into travelers' awareness of and attitudes... Read More

News / Online

AI Insights: Generative AI to enhance vacation rental software Lodgify

By PhocusWire | October 9, 2023

Lodgify's co-founder and CEO Dennis Klett answers our questions about how the company is working with... Read More

News / Technology

Artificial intelligence and the drive for an emotional connection with travelers

By Linda Fox | July 12, 2018

Amadeus is experimenting with a branch of artificial intelligence called "reinforcement learning."... Read More

News / Online

Booking Holdings' connected trip transactions jump 40% year over year in Q3

By Morgan Hines | October 30, 2024

Booking Holdings brought in total revenue of $8 billion, a 9% increase compared to the same quarter... Read More

News / Online

Putting faith in artificial intelligence to help with marketing campaigns

By Marisa Garcia | February 19, 2018

Saul Lopes, Virgin Holidays customer lifecycle lead, took a leap of faith on artificial intelligence... Read More

News / Online

Despegar sells destination management company, boosts AI agent

By Linda Fox | August 16, 2024

Despegar has made a number of updates to its AI agent Sofia and has further plans to integrate the... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Expedia Group, FLYR, PayPal and more...

By PhocusWire | April 18, 2025

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

News / Startups

Where are they now? Revisiting the Hot 25 Travel Startups for 2025

By Mileva Sapic | November 3, 2025

We're revisiting the Hot 25 Travel Startups roster for 2025, which includes several up-and-coming... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026