Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Topguest checks-in and gets acquired by ezRez Software

By Dennis Schaal | December 13, 2011

Social media check-in and loyalty service Topguest has been acquired by ezRez Software, which counts... Read More

News / Online

QR codes take to the slopes, is it just a ski thing?

By Linda Fox | April 11, 2012

On a family ski holiday last week I spotted what seemed like a simple and quirky marketing idea using... Read More

News / Distribution

Part Two of Two: How a trip planning startup can succeed

By Viewpoints | February 9, 2016

"Customer acquisition costs" is the phrase trip planning naysayers like to use when explaining why... Read More

News / Online

Rough guide to improving travel web advertising to get more bookings

By Viewpoints | December 22, 2011

We all know that nobody clicks on banner ads, right? A decent banner will net you only one click for... Read More

News / Online

Carnival Corp.'s Arison on cruise commission cuts? No way

By Dennis Schaal | December 18, 2009

Carnival Corp. & plc took in $193 million in profits on a whopping $3.2 billion in revenue in its... Read More

News / Online

Considerations for leveraging loyalty across mobile, web and in person

By Nick Vivion | October 16, 2012

Businesses spent over $2 billion in cash in 2010 on loyalty programs. With all this cash floating... Read More

News / Online

Fancy user experience will not beat rail search tech for innovation

By Sarah Kennedy Ellis | November 16, 2010

The first selection of the Travel Innovation Summit featured a variety of interesting contenders, some... Read More

Orbitz, Expedia and the GDS haves and have nots

By Dennis Schaal | April 5, 2011

Orbitz Worldwide and Travelport extended their agreement where Travelport pays Orbitz increased... Read More

News / Technology

Thinking outside the (flight) box - how airline wifi is evolving

By Viewpoints | September 25, 2013

While much attention in travel technology has focused on mobile, social, NDC, meta-search mergers &... Read More

News / Online

Kayak extends iPad app to Europe, enjoying the Robert Scoble-led limelight

By Kevin May | April 14, 2010

Metasearch engine Kayak, clearly basking in the praise it has received for its free iPad app, is... Read More

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Why travel marketers need to look beyond search

Beyond ADR and RevPAR: A more complete view of hotel performance

Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies