Results for "Hospitality Operations Hospitality & Tourism Industry"

Webinars / Online

Ancillary services and customer loyalty: partners or rivals?

By Viewpoints | October 24, 2011

Ancillary services are a prominent part of modern life, illustrated primarily by the Euro 15.11... Read More

News / Online

Eurostar looking for the lamest excuses ever

By Kevin May | January 31, 2011

Competitions using consumer generated content and votes are catching on. Eurostar has entered the fray... Read More

News / Technology

Online travel's troika: mobile, data and the customer experience

By Pamela Whitby | November 11, 2015

Dara Brady, head of digital experience for Ryanair, shared his insights into how the airline, like all... Read More

News / Distribution

Google to close Schemer destination activity planning service

By Kevin May | January 20, 2014

[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=-LQn7hgloI4"... Read More

News / Technology

Could malware be siphoning off customer information from your travel site?

By Nick Vivion | June 2, 2015

Here's a new acronym to be afraid of: CSIM, or Client-side injected malware. This is an intrusion that... Read More

News / Online

The new Google travel ecosystem... from the user point of view

By Kevin May | August 20, 2012

Back in July 2010, when Google said it was splashing out $700 million on air search and shopping tech... Read More

News / Online

The new Google travel ecosystem... from the user point of view

By Kevin May | August 20, 2012

Back in July 2010, when Google said it was splashing out $700 million on air search and shopping tech... Read More

News

Travel package marketplace WeAreHolidays raises another undisclosed round

By Karthick Prabu | August 5, 2014

India-based startup WeAreHolidays has captured new investment from Matrix Partners India. Existing... Read More

Expedia takes risk and bets on new technology platform

By Dennis Schaal | April 29, 2011

Expedia Inc. is in the process of transitioning Expedia brands to a new global technology platform, a... Read More

News / Online

Storytelling and destination marketing - not as easy as it looks

By Viewpoints | November 9, 2009

More destinations are arriving at the point where they have to think about changing the way they... Read More

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Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade

How an AI-powered ecosystem is preparing hospitality for what comes next