Results for "artificial intelligence"

News / Technology

Can artificial intelligence make baggage tracking better?

By Marisa Garcia | March 6, 2018

IATA Resolution 753, which comes into effect this June, commits airlines to keeping track of baggage... Read More

News / Technology

Iberia launches conversational assistant on ChatGPT

By Abby Crotty | June 5, 2025

The new tool can be accessed by searching for "Iberia" or "Iberia GPT" when logged into ChatGPT.... Read More

Opinion / Online

Negotiating the rapid growth cycle in travel tech

By Maria von Foerster - RightRez | October 29, 2026

RightRez CEO Maria von Foerster outlines how senior execs should respond when challenged to stretch... Read More

News / Online

Greg O'Hara on AI freeing up time and wishing NDC would happen

By Abby Crotty | June 17, 2025

Certares founder and senior managing director Greg O'Hara shared his candid opinions on the travel... Read More

News / Technology

The evolution of CRM in hotels

By Linda Fox | August 1, 2025

Executives from Penta Hotels and Smart Host discussed customer relationship management and the... Read More

News / Startups

AI trip planner Mindtrip adds B2B solution

By Morgan Hines | November 18, 2024

The new solution is launching with capabilities for tourism boards and destination marketing... Read More

Opinion / Online

Why AI agents will supercharge, not bypass, OTAs

By Mario Gavira | January 6, 2025

Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic... Read More

Opinion / Startups

3 questions every travel tech founder should ask before raising their next round

By Anthony Collias - Stasher | November 19, 2025

Anthony Collias, COO and co-founder of Stasher, lays out why founders should examine their flywheel,... Read More

News / Technology

Singapore Airlines partners with OpenAI

By Morgan Hines | April 25, 2025

The pair are working to develop solutions to better service customers and streamline operations for... Read More

News / Technology

What products need development, according to Expedia Group

By Morgan Hines | June 24, 2025

Shilpa Ranganathan, chief product officer of Expedia Group, said there are three areas that could... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026