Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

An open letter to Brian Chesky: Airbnb anti-discrimination policy falls short

By Viewpoints | September 12, 2016

Airbnb recently unveiled a report to "fight discrimination and build inclusion", penned by Washington... Read More

News / Distribution

When APAC shoppers abandon their online travel booking

By Rob Gill | April 25, 2018

The vast majority of consumers in the Asia Pacific region are abandoning their online travel bookings... Read More

News / Distribution

eLong worried by competitors and owners alike

By Martin Cowen | March 16, 2015

eLong has described in more detail the "hyper-competitive Chinese market" while outlining some risks... Read More

News / Online

Bed and Breakfasts Kick Gas and transcend the doily

By Dennis Schaal | May 10, 2011

The Professional Association of Innkeepers International's B&Bs Kick Gas campaign is part of what... Read More

News / Technology

Google urges travel brands to make it simple, personal and mobile

By Kevin May | October 21, 2013

Google has released the findings of a hefty travel study this week - the results of which are being... Read More

News / Technology

HotelTonight to switch from pure same-day booking model

By Sean O'Neil | September 24, 2014

Travel technology company HotelTonight is moving away from its signature same-day booking model to a... Read More

News / Technology

Threats and opportunities that could make or break a travel business

By Pamela Whitby | May 14, 2014

Overwhelmed about where to focus your efforts in the coming year? Excited by the possibilities,... Read More

News / Online

iCarsClub aims to conquer the peer to peer car rental market in Asia

By Karthick Prabu | April 17, 2013

Singapore-based startup iCarsClub aims to conquer the peer to peer car rental market in Asia.... Read More

News

Large study of Airbnb hosts hints at who is making the money

By Sean O'Neil | February 29, 2016

There's an ongoing debate about how home-sharing sites like Airbnb are performing, and a new study... Read More

News / Online

Q&A: Why test-and-learn is at the heart of improving customer experience

By Jill Menze | July 31, 2018

Understanding the nuances of a digital strategy in the travel business is a never-ending series of... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade