Results for "Hospitality Operations Hospitality & Tourism Industry"

Technology

What customers want from travel brands on mobile in 2019

By Aisling White | January 16, 2019

Travelers are searching more, booking more and buying more on mobile—yet most travel brands aren’t... Read More

News / Online

Part Three of Three: A guide to traditional vs dynamic pricing in travel

By Timothy O'Neil-Dunne | November 26, 2010

After looking at air and hotel pricing, what happens with the Clash of Titans when search and dynamic... Read More

News / Online

How service design helps travel brands woo seemingly irrational customers

By Troy Thompson | March 4, 2016

Service design consultancies use design theory to find out what delights and frustrates your customers... Read More

News / Technology

Big picture, Big Data and big ideas: TripAdvisor on where mobile travel is heading

By Kevin May | July 8, 2014

Joost Schreve, vice president of mobile at TripAdvisor, probably has one of the best jobs in the... Read More

Interview / Technology

In The Big Chair - Michelle McKinney Frymire of CWT

By Mitra Sorrells | November 10, 2021

Michelle McKinney Frymire became CEO of CWT in May 2021. She joined the company in 2019 after prior... Read More

News / Online

Outdoorsy rides off with $50M to expand its RV rental marketplace

By Mitra Sorrells | January 17, 2019

Peer-to-peer RV rental platform Outdoorsy has raised $50 million in Series C funding that will be used... Read More

News / Online

Why Europe is a microcosm of wider trends in online travel

By PhocusWire | May 7, 2019

Three broad trends illustrate the prowess of the region in the current online travel scene - but,... Read More

News / Distribution

Why some travel companies thrive in China

By Viewpoints | August 26, 2015

It's well-known in the tech industry that breaking into China is no easy feat. NB This is a guest... Read More

News / Online

Tnooz Nuggets - Monday 19 September 2011

By PhocusWire | September 19, 2011

Princess Cruises to launch portals in Portuguese and Japanese; TripIt app ready for Windows Phone,... Read More

News / Online

Tours and activities hit the Facebook chatbot trend

By Kevin May | July 7, 2016

The travel industry can't move for Facebook Messenger chatbots at the moment - but Musement has... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade