Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

How to use great customer service to trigger social media attention [15 TIPS]

By Josiah Mackenzie | July 25, 2012

Remarkable customer service pays dividends in the travel industry by increasing loyalty and word of... Read More

News / Online

Tourlane secures $20M investment to assist financial stability and product roadmap

By Kevin May | November 18, 2020

The company, which specializes in providing customized multi-day packages, has now attracted north of... Read More

News / Online

PackLate and Tourico Holidays bring online vacation rental bookings to agencies and consumers

By Dennis Schaal | February 10, 2012

What's all the fuss about online vacation rentals? PackLate, in partnership with wholesaler Tourico... Read More

News / Online

Five of the most important things every travel brand should be doing right now

By Viewpoints | January 31, 2012

It's not unusual to hear people say that over the past few years travel companies worldwide have... Read More

News / Distribution

Amadeus reports double-digit revenue growth for the first half of 2019

By Linda Fox | July 31, 2019

The Spain-based company puts growth in the IT Solutions and Distribution arms of the business down to... Read More

News / Distribution

Ctrip signs TicketMates deal, TravelBank integrates flights, and more...

By PhocusWire | May 31, 2017

This is a roundup of product news and announcements for travel distribution in May 2017. Wednesday 31... Read More

News / Online

Bing socializes travel search results with likes and friends nearby

By Dennis Schaal | May 16, 2011

You're going to see some familiar faces in your Bing search results for flights, hotels and... Read More

News / Technology

AccorHotels CDO on the importance of cultural transformation

By Martin Cowen | April 5, 2018

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More

News / Online

Startup pitch: OutBounding - a platform for discovering and sharing quality travel content

By Karthick Prabu | November 19, 2013

How many times have you tried searching for some travel related content and ended up finding something... Read More

News / Online

QOTW: Something about one-size-fits-all customers

By PhocusWire | February 2, 2018

Quote from Feargal Mooney, CEO of Hostelworld.... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel