Results for "artificial intelligence"

News / Technology

Are we primed for an AI crash? Travel stakeholders weigh in

By Morgan Hines | September 18, 2025

Are we having technology innovation déjà vu? Many are likening AI’s rise to the dot-com era that led... Read More

News / Online

OTAs' marketing spend exceeded $20B in 2025

By Linda Fox | February 27, 2026

Marketing investment from the largest online travel players rose again last year.... Read More

News / Technology

European hotels show interest in AI but gaps remain

By Abby Crotty | July 11, 2025

A survey of over 1,500 European hotels confirmed there is interest in AI, but uptake is stalled by... Read More

News / Online

Rapid Fire with Mariano Dima of Civitatis

By Morgan Hines | October 14, 2025

As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of... Read More

News / Technology

Travelers increasingly turning to AI for leisure trip planning

By Abby Crotty | July 10, 2025

AI tools are becoming more common for leisure travel planning, especially with travelers from emerging... Read More

News / Technology

AI at sea: How cruise lines are turning generative tech into practical tools

By Marisa Garcia | November 13, 2025

Cruise lines are increasing AI use, exploring marketing automation, guest personalization and... Read More

News / Technology

Google Maps adds Gemini-powered conversational interface

By Abby Crotty | March 13, 2026

The company also revamped the visual and functional aspects of Google Maps via its Immersive... Read More

News / Technology

How social media and AI can work together for travel discovery

By Morgan Hines | July 11, 2025

At Phocuswright Europe, Judith Eyck of HolidayPirates and Adrian Villabruna of Videreo discussed how... Read More

News / Technology

Ryanair's Michael Cawley on tech investment and AI philosophy

By Linda Fox | July 8, 2025

In an interview at Phocuswright Europe, Michael Cawley, a former CFO and deputy CEO of Ryanair,... Read More

Opinion / Technology

Why AI travel scenarios miss the $3T opportunity

By Robert Matsuoka | May 30, 2025

Former TripAdvisor exec Robert Matsuoka evaluates where AI misses the mark in travel—and where the... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026