Results for "Hospitality Operations Hospitality & Tourism Industry"

Opinion / Online

The Amazon effect on travel customer service: Patience is no longer a virtue

By Ford Blakely - Zingle | June 28, 2019

The old saying that patience is a virtue is no longer valid. Not in today’s world, where top brands... Read More

News / Online

Yatango plans world's first MVNO OTA, signs Sabre and EAN

By Sean O'Neil | June 22, 2015

Yatango, a startup in Australia, is the world's first mobile virtual network operator (MVNO) to say it... Read More

News / Distribution

Ebix to acquire Indian online travel agency Yatra for $337.8M

By Mitra Sorrells | July 17, 2019

Yatra directors have approved a bid from Atlanta-based firm Ebix to acquire the company via merger for... Read More

News / Online

What else? Wego grow, Voyage Prive search, SpeedRFP 2.0, AvailPro tops

By PhocusWire | February 23, 2012

Wego reveals massive global move, Voyage Prive steps up search duties, SpeedRFP triggers second... Read More

Interview / Startups

STARTUP STAGE: TransferTravel.com wants to be the "eBay" of travel

By Mitra Sorrells | July 18, 2018

TransferTravel.com is a peer-to-peer marketplace designed to help people sell their unwanted tickets... Read More

News

Expedia cites multi-million investment in user experience for boost in repeat customers

By Karthick Prabu | July 30, 2014

Believe it or not, Expedia spends somewhere between $500 million and $600 million every year on... Read More

News / Startups

Q&A: Thayer Ventures’ Chris Hemmeter on its new $80M fund, opportunities for travel startups

By Mitra Sorrells | May 13, 2020

The venture capital firm is now looking to make six to eight additional investments in travel and... Read More

News / Online

HotelTonight more than doubles its capital raised with a $45 million round

By Sean O'Neil | September 5, 2013

The leading US start-up, which makes a mobile hotel booking app, announces its fourth round of... Read More

News / Online

The battle for small: Is West Africa tougher for hostel OTAs than for the big boys?

By Viewpoints | May 17, 2012

Earlier this year I made a booking for a small, independent property called Eshu in Cape Coast, Ghana.... Read More

News / Technology

Is click attribution technology the future of travel media?

By Nick Vivion | October 24, 2017

Travel media, like traditional publishers, has had a challenging time transitioning to digital. Many... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade