Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Refunds, enhanced cleaning drive booking decisions - not price

By Jill Menze | July 28, 2021

According to a new report from Expedia Group, price is not the primary driver behind traveler booking... Read More

News / Online

OYO, Hopper bet on gamification to drive user retention

By Mitra Sorrells | March 7, 2022

OYO and Hopper are leading the way but expect to see more brands using both game theory and actual... Read More

News / Online

Airbnb targets one billion guests per year by 2028

By Jill Menze | February 22, 2018

As Airbnb ushers in its tenth year in business, the home-share titan has announced a new “Roadmap”... Read More

News / Online

VIDEO: Why loyalty programs are still relevant

By PhocusWire | March 25, 2021

Phocuswright analyst Mark Blutstein has carried out a study into what consumers think about loyalty... Read More

From Our Partners / Distribution

Hoteliers must pressure OTAs in competition for direct bookings

By Patrick Bosworth - Duetto | December 4, 2017

At The Phocuswright Conference last month, I heard plenty of chatter from hoteliers about the major... Read More

News / Online

Service or experience economy: What’s your business?

By Matt Walker - LikeWhere | November 28, 2018

Over the course of 2018, there have been forecasts that the travel industry is entering a new economy... Read More

News / Distribution

Redeam launches new automated channel management platform for tours and activities

By Mitra Sorrells | September 20, 2018

Redeam, a digital ticketing and redemption provider for suppliers of tours, activities and... Read More

News / Online

TLabs Showcase - ReviewPro

By Kevin May | March 7, 2011

TLabs Showcase on travel startups featuring Spain-based hotel review analytics service ReviewPro.... Read More

News / Distribution

Startup pitch: iTraveller wants to give a little boost to travel agents

By Karthick Prabu | January 3, 2014

[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=iR9cEdxNSfg"... Read More

News / Online

Travelers will smile about service, but are irate over internet

By Margaret Ady | January 21, 2014

Like millions of others, I traveled to see my family for the holidays. While on the road, I ended up... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade