Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Technology

Direct Ferries launches ChatGPT app for search, discovery

By Morgan Hines | May 13, 2026

Bringing Direct Ferries into ChatGPT marks the next step in addressing the ferry segment’s... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Accelya, Hotelrunner, Riyadh Air and more...

By PhocusWire | October 10, 2025

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

News / Startups

Folio lands $14M to fuel growth

By Linda Fox | July 18, 2025

Folio plans to put the funds towards fast implementation of its technology for hotels.... Read More

Opinion / Distribution

For hotels, COVID-19 has created an operational "perfect storm"

By Katherine Grass - Optii | October 2, 2020

On top of the basic need to have the right amount of staff in place for a highly unpredictable amount... Read More

Interview / Startups

Startup Stage: ReserveX wants to help travel providers integrate tours and experiences

By Abby Crotty | November 19, 2025

Founded in 2023, Canada-based ReserveX offers a travel experiences platform for travel agencies... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Casago, SITA, Duetto and more...

By PhocusWire | July 3, 2025

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

From Our Partners / Online

Destination Different: How Gen Z is rewriting the travel playbook

By AB Tasty | October 28, 2025

The travel and hospitality industry is rapidly evolving, and Gen Z is quickly reshaping what the... Read More

News / Distribution

Amadeus to shut down self-service APIs portal for developers

By Abby Crotty | February 9, 2026

Access for enterprise customers will remain in place, a decision that's prompted ample discussion... Read More

Opinion / Online

Next-gen customer service for hospitality: Balance high-touch, high-tech

By Dr. Ori Faran - Callvu | February 16, 2024

Great personal service still matters in hospitality, but as consumers – especially younger ones –... Read More

News / Online

The top 10 news stories on PhocusWire in 2025

By PhocusWire | December 23, 2025

Revisit the 10 most-read news stories on PhocusWire this year, covering loyalty, AI and more.... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade