Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Distribution

Behind the scenes, Booking.com is quietly powering hotel search for a trio of major European agencies

By Kevin May | August 27, 2013

With all the coverage and analysis of the Expedia-Travelocity deal last week, another major... Read More

News / Online

Why hotel marketing is flying to the cloud: Q&A with Forest Key of Buuteeq

By Sean O'Neil | April 12, 2014

Mark Andreessen, venture capitalist and co-creator of the web browser, once said that “software is... Read More

News / Technology

WTTC proposes best practices for biometric digital identities to speed recovery

By Mitra Sorrells | December 11, 2020

The report provides detailed steps to create and implement biometric-enabled digital identities that... Read More

News / Online

Three ways to use customer referrals to amplify your marketing

By Viewpoints | November 6, 2017

This is a viewpoint from Geoffrey Ryskamp, principal of hospitality, travel, and leisure at Medallia.... Read More

News / Online

How will online hotel booking change in the near future?

By Viewpoints | May 23, 2013

Gary Leff, one of America's foremost commentators on travel, discusses events in light of... Read More

News / Online

Seventeen mistakes hotels make with travel review websites

By Viewpoints | January 5, 2012

It surprises me that many hoteliers do nothing with review sites. Even if all the reviews are... Read More

News / Online

Consultant: Airlines love fees, hotels will be infatuated too

By Dennis Schaal | May 5, 2010

Jay Sorensen says "airline CEOs embrace bag fees like nothing he's ever seen." And, guess what?... Read More

Interview / Startups

STARTUP STAGE: Explorely wants to be “Kayak for outdoor travel”

By Mitra Sorrells | March 18, 2024

Explorely is a platform to help travelers find and book campsites and vehicles such as campervans,... Read More

News / Online

Hotels on Facebook - time to understand the difference between Likes and real Fans

By Viewpoints | April 12, 2012

Back at the end of 2009, when social media really started getting attention in the travel industry,... Read More

News / Online

TripAdvisor blacklists a hotel professional from its forums, raising questions

By Sean O'Neil | October 30, 2012

TripAdvisor chose to disable the account of a hotel professional who had been flagged as a Destination... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel