Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Reality check for hotels - How good are your telephone sales?

By Patrick Landman | January 16, 2012

Do you know the conversion percentage of your hotel's reservations department?... Read More

News / Technology

How the acceleration of digital and sustainability trends is driving innovation in travel

By Linda Fox | November 10, 2020

While the industry is in no doubt as to how bad things have been, perhaps a little light at the end of... Read More

News / Online

Viator's Ben Drew on further growth, educating consumers

By Linda Fox | April 6, 2023

Viator president Ben Drew attributes its recent growth to “changing almost everything about the... Read More

News / Technology

The short-, mid- and long-term future of tokenization in travel

By Norm Rose - Phocuswright Research | January 18, 2023

The tokenized future will allow consumers to put forth their travel requirements and have suppliers... Read More

News

Jambojet departs with 15below, Aeromexico goes digital, and more

By PhocusWire | August 25, 2016

This is a roundup for product news and announcements for travel SYSTEMS in tourism and hospitality for... Read More

News / Online

Web reviews show destinations struggle to fire on all cylinders, but hotels get it

By Margaret Ady | April 23, 2014

With the volume of online reviews at an all time high, hoteliers must be acutely aware of what is... Read More

Interview / Online

STARTUP STAGE: At Ease simplifies short-term rentals for military and federal travelers

By Steven Lerner | January 22, 2020

At Ease Rentals Corporation is a platform that provides short-term lodging for federal employees and... Read More

News / Startups

VIDEO: State of travel startups 2021

By PhocusWire | October 28, 2021

Ahead of the release of the full 2021 report, Mike Coletta, Phocuswright's manager for research... Read More

A blogger walks into a hotel...

By Kevin May | October 14, 2010

Hopefully those that seem to enjoy the rather tiresome journalist vs blogger debate can set aside two... Read More

News / Distribution

Phocuswright inducts Flo Lugli and Steve Kaufer to Hall of Fame

By PhocusWire | November 16, 2023

The latest inductees to the Phocuswright Hall of Fame are Flo Lugli, principal at Navesink, and... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel