Results for "artificial intelligence"

News / Distribution

How could airlines, hotels, agencies, and platforms share data with less friction?

By Sean O'Neil | June 14, 2016

Travelers hope to be respected as the individuals they are. But too often, their booking experiences... Read More

News / Technology

What now for chatbots in travel?

By Viewpoints | January 4, 2017

2016 was the year when chatbots emerged as a new interface for consumer interaction. NB: This is a... Read More

From Our Partners / Online

Travel startups find a place to grow at Travelport Labs accelerator

By Sponsored Content | December 14, 2016

Just a year old and Travelport Labs accelerator already has kicked-off its third cohort at... Read More

News / Distribution

Partnerships are the way to fight scale, BTO audience told

By Martin Cowen | December 5, 2016

When execs from Priceline, Booking.com, Expedia and Google take turns to speak at a travel conference,... Read More

Opinion / Technology

Is hospitality ready to service the digitally savvy travel consumer?

By Max Starkov - hospitality consultant and strategist | February 16, 2021

There is a clear deficit of proper hospitality industry education in digital technology and the latest... Read More

News / Distribution

Five design principles to attract the Millennial traveller

By Viewpoints | July 25, 2016

The Millennial generation is often described as fickle, work-shy, narcissistic and driven by a raging... Read More

News / Online

Much to admire, still more to do, with boredom-fixing Goby iPhone app

By Stephen Joyce | April 5, 2010

Goby, the things-to-do metasearch engine, has released an iPhone app that it says will cure boredom on... Read More

Interview / Startups

STARTUP STAGE: Chozun offers blockchain system for experiences and loyalty

By Mitra Sorrells | May 3, 2018

Australian entrepreneurs Teresa Truda and Zia Word pivoted the focus of their app to Chinese outbound... Read More

Interview / Technology

Technically Speaking - David Pavlik of Kiwi.com

By Linda Fox | November 30, 2018

Kiwi.com recruited David Pavlik earlier this year. His career spans time at Microsoft in various roles... Read More

Interview / Startups

STARTUP STAGE: Refundit automates VAT refund for travelers, retailers and governments

By Mitra Sorrells | February 15, 2019

Refundit automates the VAT, or value-added tax, refund process for tourists visiting the European... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade