Results for "artificial intelligence"

News / Technology

Radisson deploys Zingle messaging across Americas portfolio

By Mitra Sorrells | February 10, 2022

The Zingle messaging platform will be integrated with every hotel’s property management system.... Read More

News / Technology

Digital tools to enhance the value of airline offerings

By Jill Menze | February 16, 2018

The traveler path to purchase is influenced by countless factors, but above all, consumers make... Read More

Interview / Technology

STARTUP STAGE: Instaroom brings communication to direct hotel bookings

By Kevin May | June 27, 2018

Instaroom has built what it calls a "concierge platform" so that hotels can communicate directly with... Read More

News / Technology

The tech-led evolution of the travel agency community

By PhocusWire | February 5, 2018

The travel agency channel was once the most high-tech of industries back in the 1970s and 1980s.... Read More

Interview / Online

In The Big Chair - Mark Rabe of Sojern

By Jill Menze | March 15, 2018

As CEO, Mark Rabe has helped Sojern stay on various best places to work lists by fostering a culture... Read More

News / Startups

Toyota backs autonomous shuttle service May Mobility with $50M investment

By Steven Lerner | December 5, 2019

The Toyota Motor Corporation is leading a $50 million Series B round into autonomous... Read More

Interview / Technology

VIDEO: OCUS - Summit pitch at Phocuswright Europe 2020

By PhocusWire | September 5, 2020

OCUS offers brands a complete photography solution anytime, anywhere in the world to drive engagement... Read More

News / Technology

Reimagining customer experience, part 3: Airport innovations

By Mitra Sorrells | July 23, 2018

For part three we take a look inside airport terminals where a variety of innovative work is being... Read More

Opinion / Online

Loyalty goes the extra mile in travel

By Dana Rosenberg - Mastercard | February 18, 2020

Travel brands are going beyond simple rewards to redefine loyalty programs around customer service,... Read More

Interview / Startups

Hot 25 Startups 2022: ReTravel Technologies

By PhocusWire | November 15, 2021

ReTravel is an autonomous cross-selling technology designed to maximize traveler’s value.... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026