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Riding high on 2017, now Lyft seeks hotel partnerships
By Kerry Medina
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January 4, 2018
The past 12 months have been kind to Lyft. As Uber struggled with its own challenges throughout the...
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News
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Online
Losing control - a worrying vision of the future for hotels
By Viewpoints
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September 11, 2013
This article is an economic theory drawn from my own imagination: not based on any real data but...
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Online
Semantic search will be standard across online travel by 2020
By Viewpoints
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November 8, 2012
Technology continues to push the travel, tourism and hospitality industry forward and make it more...
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News
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Online
Is it time for a global HotelWiki to assist the industry (and consumers) with hotel distribution?
By Viewpoints
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January 25, 2012
There is a certain helplessness creeping in around online hotel distribution which is worrying hotels...
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Sentiment versus sentient: Taking conversational AI further in travel
By Madhusudan Mathihalli - Passage AI
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December 12, 2018
Artificial intelligence applications that are currently being used in the travel and hospitality...
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Technology
Travel is back - and so are the hackers
By Robert Kusters - PerimeterX
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July 29, 2022
An uptick in nefarious activity is exposing new avenues for scammers to carry out attacks - but travel...
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Google Glass - the Next Big Thing in the travel industry?
By Karthick Prabu
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February 22, 2013
Google's suite of web and mobile-based services are continuing their penetration into travel industry....
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How travel brands can communicate, establish trust and build loyalty in a crisis
By Kevin May
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June 29, 2020
PhocusWire spoke to Salesforce about how the company helped many of its customers through the COVID-19...
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Expedia reveals travel data platform ambition with revamped tablet app
By Nick Vivion
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August 19, 2014
The Expedia brand has teased a new tablet app for Android and iOS, revealing a strategic move towards...
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Online travel agencies overturn $21M San Diego hotel tax decision
By Dennis Schaal
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September 9, 2011
Chalk up a big win for major online travel agencies in the U.S. on the hotel tax issue regarding a San...
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