Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Pegasus Solutions acquires hotel marketing company Open Hospitality

By Dennis Schaal | October 17, 2011

Providing reservations and distribution services wasn't enough so Pegasus Solutions acquired... Read More

News / Distribution

Take control: five ways hotels can push direct bookings

By Viewpoints | November 12, 2015

In an industry where marketing costs are rising faster than room revenues, increasing direct bookings... Read More

News / Technology

Back in the offline world, part 4: High-tech versus high-touch hotels

By Mitra Sorrells | September 24, 2018

For the final piece in this series, we consider the topic of technology in the hotel... Read More

News / Distribution

US lodging association calls out online travel agencies on misleading strategies

By Marisa Garcia | July 3, 2017

The American Hotel & Lodging Association (AHLA) has launched a new Search Smarter consumer awareness... Read More

Interview / Technology

Sounding Off: Collaboration is key to enabling decentralized tech

By PhocusWire | January 28, 2022

It's a tremendous leap to consider, but that spirit of teamwork during the pandemic could be the... Read More

News / Distribution

NDC is not just a standard – it’s a signal to the industry

By Stu Waldron - Travelport | January 24, 2019

In order to understand what NDC means for businesses and where the industry is heading, it is... Read More

News / Online

Is there an 80/20 rule in social media for the travel industry?

By Viewpoints | September 6, 2013

There is no discussion on customer experience today that doesn’t speak to social media and its impacts... Read More

News / Online

Sonder guest reservation system hit by security breach

By Kathryn Walson | November 23, 2022

The company says it remains fully operational and the investigation into the incident is ongoing.... Read More

From Our Partners / Online

Optimizing airline customer engagement: Integrating airline partners at every touchpoint

By Michelle Bruno | June 30, 2025

Partnerships enable airlines to optimize customer engagement at multiple touchpoints, contributing... Read More

News / Online

Travelodge pulls strings in campaign, Tourism New Zealand wants memories, Bermuda partners with Expedia, and more...

By PhocusWire | May 13, 2015

This is a roundup of product news and announcements for travel MARKETING in tourism and hospitality... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel