Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Technology

Back in the offline world, part 4: High-tech versus high-touch hotels

By Mitra Sorrells | September 24, 2018

For the final piece in this series, we consider the topic of technology in the hotel... Read More

News / Technology

Clock watching - guests want hotel wifi connection within seven minutes

By Kevin May | April 1, 2016

Nobody in the industry still denies that providing a free connection to customers is as important a... Read More

From Our Partners / Startups

How startups, entrepreneurs and investors can avoid a genAI car crash

By Chris Hemmeter, Thayer Investment Partners | November 7, 2024

In the first of a series of posts, Chris Hemmeter from Thayer Investment Partners outlines his... Read More

News / Technology

How a ferry company thinks about AI trip planning

By Morgan Hines | June 26, 2025

Stena Line Travel and Retail Group CEO Jari Virtanen opens up about the company AI trip planning... Read More

News / Online

LivingSocial blending travel inspiration and tour operator role

By Dennis Schaal | October 21, 2011

Flash sales site LivingSocial has sold more than 500,000 hotel room nights at nearly 800 properties... Read More

News / Distribution

US lodging association calls out online travel agencies on misleading strategies

By Marisa Garcia | July 3, 2017

The American Hotel & Lodging Association (AHLA) has launched a new Search Smarter consumer awareness... Read More

Interview / Technology

Sounding Off: State-backed or multi-brand travel projects rarely work

By PhocusWire | June 12, 2020

There are countless ways to offer support from the state but creating, operating and maintaining a... Read More

Interview / Online

Sounding Off: Travel is done preserving - it's time to move on

By PhocusWire | February 12, 2021

Businesses do not (or at least should not) like luck being an important factor in how they operate.... Read More

Opinion / Technology

How online payment trends are impacting the travel industry

By Morten Larsen - Booking.com | July 25, 2018

The world of online payments is undergoing a rapid transformation. Whereas once customers had scant... Read More

From Our Partners / Technology

3 reasons why working with a cloud partner helps travel businesses

By DataArt | May 29, 2023

Migrating to the cloud is an essential aspect of digital transformation for travel companies,... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade