Results for "artificial intelligence"

Opinion / Technology

PhocusWire Forecast 2018: Rise of the machines (and humans)

By Rob Greyber - Egencia | December 27, 2017

What a year. On a global scale, 2017’s headlines were both polarizing and surprising, terrifying and... Read More

From Our Partners / Technology

Bold and evergreen: The Irish advantage in travel technology

By Marisa Garcia - PhocusWire | October 3, 2019

There must be something in the water, or maybe it’s all of that fresh air, but Ireland is evergreen... Read More

Opinion / Technology

How does travel heal itself?

By Raj Singh - JetBlue Technology Ventures | January 22, 2021

Four trends are poised to redefine the industry in the coming year - and emerging technology has a... Read More

News / Technology

Travel's reactive customer service model is broken - let’s kill it

By Marisa Garcia | July 28, 2017

A survey published by Engine, a service design consultancy, shows that the airline industry has... Read More

News

SAP-backed Concur acquires Hipmunk, in exit for the metasearch UX pioneer

By Sean O'Neil | September 13, 2016

Concur, the travel-and-expense software company, has acquired Hipmunk, the travel metasearch brand... Read More

News / Online

Marriott CEO on shifting loyalty from transactional to emotional

By Morgan Hines | September 19, 2024

Hotel loyalty programs have traditionally been focused on room nights as the primary redemption... Read More

News / Technology

Airlines need new data sources to predict demand and gain flexibility

By Linda Fox | January 7, 2021

The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and... Read More

News / Technology

SITA acquires MEXIA to further improve passenger management tech

By Linda Fox | November 8, 2018

SITA is boosting its passenger management capabilities with the acquisition of MEXIA.... Read More

News / Startups

Singapore Tourism Board opens accelerator to improve the visitor experience

By Linda Fox | October 31, 2019

Singapore Tourism has announced the first cohort of startups for its accelerator which has been set up... Read More

News / Distribution

Expedia Group expands B2B portfolio in Asia Pacific

By Mitra Sorrells | October 4, 2023

Expedia Group calls Asia Pacific a "critical region" for continued growth of its B2B business as it... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade