Results for "artificial intelligence"

News / Technology

Sabre CIO on the impact of cloud in travel

By Linda Fox | January 19, 2023

Sabre CIO Joe DiFonzo explains the company's journey to the cloud, moving away from PNRs, next steps... Read More

News / Technology

Boosting customer experience comes ahead of providing pandemic information to travelers

By Kevin May | August 17, 2020

Big data and analytics also scored the highest among the 11 technology-related options for brands,... Read More

News / Online

A review of 2018, a preview for what's next: Travel marketing

By Mitra Sorrells | December 5, 2018

As we look ahead to 2019, we asked MMGY Global CEO Clayton Reid to share thoughts on the future of... Read More

News / Online

Tripadvisor brings in Booking.com veteran as president of Viator

By Linda Fox | March 17, 2025

Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com... Read More

News / Startups

Nezasa raises $4.7M to boost international growth

By Mitra Sorrells | July 26, 2023

Nezasa said the new investments strengthen the travel technology company's international growth... Read More

News / Technology

How airports are considering ways to reduce human contact

By Dawit Habtemariam - BTN | May 13, 2020

Airports are considering how to prepare for a post-COVID-19 air travel environment in order to protect... Read More

News / Technology

Reimagining customer experience, part 4: Hospitality happenings

By Mitra Sorrells | July 30, 2018

Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands... Read More

News / Technology

11 thoughts on the future of technology in travel and hospitality from CES 2018

By Nick Vivion | January 18, 2018

Consumer technology is the bellwether for enterprise. We all know that the expectations gap between... Read More

News / Online

Furthering its digital ambitions, Lonely Planet launches experiences

By Linda Fox | January 23, 2020

Lonely Planet Experiences launches via a partnership with Intrepid Travel to offer day and multi-day... Read More

Opinion / Technology

Technology can make business trips safer - particularly for women and LGBTQ travelers

By Kim Albrecht - SAP Concur | February 6, 2020

We can and should do better - especially in the age of advanced technology - to support all employees... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade