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Priceline’s new AI chatbot will mix ChatGPT and Google tech
By Mitra Sorrells
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June 28, 2023
Priceline's new chatbot, Penny, is equipped with security features so users can complete an...
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How smaller travel brands can ride the personalization wave
By Matt Langie - Adara
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April 2, 2019
Personalization is great for a global airline, or even a regional cruise line. For most smaller travel...
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Travel leaders talk about the innovations that excite them
By Derek Catron
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July 18, 2023
Karen Bolda of Expedia, Ross Veitch of Wego Group and Philip Yan of Alibaba Fliggy spoke about the...
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What airlines can learn from other businesses to enhance in-flight retail
By Viewpoints
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November 1, 2013
In one of my previous articles in Tnooz, I explored the nature of in-flight retailing, its current...
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tnooz webinar this week – Understanding the ‘Traveler of Now’: How to be relevant and drive conversion
By PhocusWire
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March 19, 2018
Historically, air shopping has always been about providing the lowest fare in any given market....
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Welcome to the Hot 25 Startups for 2022
By PhocusWire
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November 15, 2021
PhocusWire presents the Hot 25 Travel Startups for 2022 - our annual list of new companies in travel,...
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TUI Lab boss, Accor restructure, commercial move from Travelport, TProfile sales chief and more...
By PhocusWire
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July 29, 2016
This is a roundup for product news and announcements for travel PEOPLE MOVES in tourism and...
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A review of 2018, a preview for what's next: Blockchain in travel
By Mitra Sorrells
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December 3, 2018
For our look ahead, SITA Lab program manager Sherry Stein provides an update on blockchain for the air...
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Online
Travel apps have work to do in improving customer satisfaction
By Kathryn Walson
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October 24, 2022
According to a recent study from Applause, 37% of customers say travel apps have not been helpful in...
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Key barometers of Chinese travel and its emerging behavioral and spending patterns
By Phocuswright Research
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September 8, 2023
While China's gross bookings are not anticipated to surpass 2019 totals until 2024, recovery and...
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