Results for "tours"

News / Online

Thomas Cook's digital strategy - great ideas that came too late

By Kevin May | September 23, 2019

Years after when a serious strategy should have been considered, Thomas Cook finally hired... Read More

News / Online

Thomas Cook axes long-running IT project as part of £428M write-off plan

By Kevin May | December 13, 2011

Thomas Cook has abandoned its long-term and company-wide tour operating reservation system, a move... Read More

News / Online

Shangri-La Hotels begins hard push on virtual videos

By Kevin May | October 27, 2015

Hotels, tourism boards and many others have been extolling the virtues for years of getting a sneak... Read More

News / Online

Expedia Group pays $60M to buy out AirAsia from AirAsiaGo platform

By Kevin May | August 14, 2018

An investment of $60 million has brought to an end a seven-year joint venture between Expedia Group... Read More

News / Online

VIDEO: How Booking.com will weave every element of a trip together

By Kevin May | September 12, 2019

Details of exactly how the giant will achieve its ambition to connect hotel guests with activities and... Read More

News / Distribution

Aerial view of Germany's airline distribution landscape - tech, ancillaries and other challenges

By Viewpoints | December 19, 2013

With a total 2012 travel spend of Euro 133.6 billion, Germany is one of the largest travel markets in... Read More

News / Online

The Phocuswright Conference 2021 - a renaissance is here

By PhocusWire | October 18, 2021

Business leaders now have some choices to make - decisions and shifts in strategy that will help shape... Read More

Interview / Startups

STARTUP STAGE: MüvTravel uses AI to customize itineraries for independent travelers

By Mitra Sorrells | August 7, 2018

MüvTravel is an AI-powered platform to help independent travelers customize their entire trip,... Read More

News / Online

Thomas Cook announces iPhone app for Club 18-30, hopes for better reviews

By Kevin May | July 12, 2010

Thomas Cook is pushing out the PR today to plug the "company's first iPhone application", targeting... Read More

News / Distribution

Ctrip expects bumper long-term growth from its international business

By Martin Cowen | February 23, 2017

Ctrip's CEO Jane Sun has outlined the scale of its ambitions outside China following its purchase of... Read More

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Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong