Results for "Hospitality Operations Hospitality & Tourism Industry"

Opinion / Online

Transforming brand loyalty into brand love

By Tim Davis – Pace Dimensions | August 18, 2023

How hotel businesses in this volatile market can evolve their loyalty programs to build brand... Read More

News / Technology

How more travel companies make “magic” with ChatGPT

By Derek Catron | May 1, 2023

We've gathered information from more companies that are integrating ChatGPT, including Hospitable... Read More

News / Online

Rapid fire with Olaf Backofen of Lufthansa Group

By Morgan Hines | April 18, 2025

Olaf Backofen, head of retail partnerships for Lufthansa Group, said the company's priorities for 2025... Read More

News / Distribution

Marriott acquires citizenM for $355M

By Morgan Hines & Linda Fox | April 28, 2025

Last year, it was reported that citizenM was exploring opportunities to sell the brand.... Read More

News / Online

Lavanda enters Middle East with new short-term rental platform

By Jill Menze | February 1, 2022

Lavanda and real estate developer Aldar are launching the Cloud Living platform with oversight from... Read More

News / Distribution

VIDEO: Hotels on distribution and their online travel agency friends

By Kevin May | March 12, 2018

We all know that the hotel industry is facing a series of challenges - some large, some less so -... Read More

News / Distribution

Marriott and Expedia's battle over commissions could trigger industry-wide overhaul

By Linda Fox | January 8, 2019

Expedia and Marriott are said to be near agreement on fee negotiations, other large hotel players are... Read More

News / Distribution

How one European company is quietly building its (hotel tech) empire

By Simone Puorto | May 14, 2018

A few weeks ago Zucchetti, a company providing software and hardware for the hospitality industry... Read More

News / Online

Travel Tech Flashback: What made headlines in 2020?

By Abby Crotty | August 26, 2025

As part of our Travel Tech Flashback series, we took a look at 2020, otherwise known as the year that... Read More

News / Distribution

Swiss regulator orders Booking.com to cut commission rates 25%

By Abby Crotty | May 22, 2025

The regulator said the ruling was “necessary,” as the parties were unable to reach an agreement after... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel