Results for "artificial intelligence"

News / Startups

Travel Token Marketplace acquires Camino Network initiator Chain4Travel

By Morgan Hines | February 27, 2026

Blockchain startup Chain4Travel was previously named a PhocusWire Hot 25 Travel Startup for 2025.... Read More

News / Online

Poor security, clunky processes driving online hotel booking abandonment

By Linda Fox | September 25, 2023

Most important to consumers when booking accommodation online is an easy and secure booking and... Read More

News / Technology

ChatGPT in the business travel world

By Linda Fox | April 21, 2023

The corporate travel world is considering how it might boost productivity internally as well as the... Read More

News / Online

With “innovationism” as its new philosophy, Trip.com Group comes roaring back

By Yeoh Siew Hoon - WiT | June 3, 2024

At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA... Read More

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to... Read More

News / Online

Microsoft, Trip.com and Kayak on their work with ChatGPT

By Derek Catron | June 15, 2023

Generative AI dominated conversations at Phocuswright Europe even before the discussion turned to its... Read More

News / Online

TravelPerk acquires AmTrav as it looks to North America expansion

By Mitra Sorrells | June 18, 2024

Along with the acquisition, TravelPerk has received a credit facility of up to $135 million provided... Read More

News / Technology

Mize acquires RightRez to extend technology to multiple travel sectors

By Linda Fox | February 4, 2025

Mize said the acquisition enables it to provide its data analytics and AI capabilities alongside... Read More

News / Online

Hospitality communication tech provider Akia secures $6M

By Kathryn Walson | January 20, 2023

Akia says its two-way communication platform, powered by artificial intelligence, helps hotelsp... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Expedia, NextTrip, Amadeus and more...

By PhocusWire | July 25, 2025

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026