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SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing
By Mitra Sorrells
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July 30, 2024
Spurred by SparkToro's recent analysis of search behavior on Google in both the United States and...
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The true cost of not protecting customer data in travel
By Peter Matthews - Nucleus
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July 30, 2019
If data breaches can happen to some of the biggest players in the business, whose cyber security...
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Reevaluating travel risk through the lens of equality, diversity and inclusion
By Rhiannon Parker - Intertek Cristal
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September 22, 2020
Notably missing from the dialogue around diversity and inclusion in the travel industry is critically...
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Destination X - A brave new strategy for hotels and Airbnb
By PhocusWire
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June 16, 2020
What if, instead of competing head-to-head, these two accommodation categories worked alongside each...
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TSA hopes for tech to help with ‘seamless’ travel in coming years
By Morgan Hines
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September 24, 2025
The U.S. airline security body is leaning into new technology including artificial intelligence,...
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Opinion
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Microservice tech is the future for hotels, part 1
By Anthony Hunt - Shiji Group
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October 15, 2021
Legacy systems built on client-server architecture lack the efficiency and scalability now...
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Debunking myths around hotel lobby kiosks
By Branigan Mulcahy - Virdee
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May 7, 2021
Kiosks serve an important role in the hotel lobby today and will continue to do so even after COVID...
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Why Uber isn't buying Expedia, but I still think Amazon should
By Clayton Reid
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October 17, 2024
Word that Uber has considered acquiring Expedia Group - first reported by the Financial Times - has...
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Journera launches JourneyVision to assist hotels with personalization
By Jill Menze
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March 12, 2020
By combining data from hotel, air, ground and other relevant reservations, JourneyVision helps...
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Accor's tech chief on experiences, shifting mindset and system fragmentation
By Linda Fox
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July 16, 2025
Accor's chief commercial, digital and technology officer Alix Boulnois shared her thoughts on the...
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