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PhocusWire's in-depth coverage of travel search, featuring news, analysis, interviews, research and more on Google, other search engines, strategies, executives and role in the market.

In the age of AI, experience is the real product
Opinion / Technology
In the age of AI, experience is the real product
By Rajnish Kumar - Ixigo | September 29, 2025
According to Ixigo group co-CEO, the frontier of AI is shifting, and experience is a sustainable advantage. Read More
GetYourGuide launches new, upgraded partner features
News / Technology
GetYourGuide launches new, upgraded partner features
By Morgan Hines | September 25, 2025
The new and updated features include artificial intelligence-powered review management, a redesigned listing page, category expansion and enhanced discovery. Read More
Exploring the intersection of digital identity and AI in travel
News / Technology
Exploring the intersection of digital identity and AI in travel
By Abby Crotty | September 22, 2025
In the fifth and final installment of The New Age(nts) Trend Series, panelists discussed the future of generative AI, autonomous agents and digital ID in travel. Read More
OpenAI chairman shares vision on travel’s AI future
News / Technology
OpenAI chairman shares vision on travel’s AI future
By Morgan Hines | September 19, 2025
Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more. Read More
64% of travelers would pay for AI assistant to provide in-trip information
News / Technology
64% of travelers would pay for AI assistant to provide in-trip information
By Abby Crotty | September 18, 2025
The Amadeus study investigates the role new technology plays in transforming the travel industry with responses from 9,500 global travelers across countries including China, the U.K. and the U.S. Read More
The U.S. travel booking path fractured by social media, technology
News / Technology
The U.S. travel booking path fractured by social media, technology
By Morgan Hines | September 17, 2025
Younger travelers are straying from the traditional booking path in favor of technology-fueled discovery. Read More
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
News / Technology
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
By Morgan Hines | September 15, 2025
The new tools are aimed at reimagining how travelers discover and book tours that span multiple days. Read More
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
News / Technology
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
By Morgan Hines | September 12, 2025
Tripadvisor has adjusted its strategy, building on its existing internet credibility to fit a changing search environment. Read More
Study tracks how travel shoppers use Google’s AI Mode
News / Technology
Study tracks how travel shoppers use Google’s AI Mode
By Abby Crotty | September 9, 2025
A small behavioral study from Propellic examined how travelers interact with Google AI Mode and why travel marketers need to adjust. Read More
Google will have to share data with competitors, U.S. judge rules
News / Online
Google will have to share data with competitors, U.S. judge rules
By Morgan Hines | September 2, 2025
Google will not have to sell its Chrome browser but will face new restraints such as a block on exclusive contracts. Read More
Have TikTok and Booking.com just ‘nuked’ the travel funnel?
News / Distribution
Have TikTok and Booking.com just ‘nuked’ the travel funnel?
By Morgan Hines | August 28, 2025
Select U.S. users can now book hotel rooms through Booking.com directly on TikTok—and the platform has also launched TikTokGO for creators to earn travel commissions. Read More
Three charts that reveal how digital sources shape destination decisions
News / Online
Three charts that reveal how digital sources shape destination decisions
By Phocuswright Research | August 27, 2025
Data from recent Phocuswright research reveals that in the decision-making journey, OTAs, general search engines and review platforms dominate as the most influential sources. Read More
Booking.com and hotels increasingly go their separate ways
News / Distribution
Booking.com and hotels increasingly go their separate ways
By Matthew Parsons | August 27, 2025
The relationship with Booking.com has especially soured in Europe as the OTA faces a lawsuit from 10,000 hotels. Read More
Travel Tech Flashback: What made headlines in 2020?
News / Online
Travel Tech Flashback: What made headlines in 2020?
By Abby Crotty | August 26, 2025
As part of our Travel Tech Flashback series, we took a look at 2020, otherwise known as the year that changed travel forever. Read More
Google expands AI Mode to 180 new countries and territories, adds features
News / Technology
Google expands AI Mode to 180 new countries and territories, adds features
By Abby Crotty | August 22, 2025
One of the new features include enhanced options for finding restaurant reservations, local appointments and event tickets. Read More