Sean O'Neil News

Expedia virtual agent will join Alex and Jenn in cyberspace
News / Online
Expedia virtual agent will join Alex and Jenn in cyberspace
By Dennis Schaal | May 24, 2011
Expedia.com's customer service options will get an assist from a virtual agent starting in the fall in... Read More
HP downsizes contractor workforce on passenger service system
By Dennis Schaal | May 24, 2011
HP downsized a contingent of contractors working on its Agilaire Passenger Service Solution and... Read More
What a switch -- Pegasus Solutions handling airlines, cruise, vacation rentals
News / Online
What a switch -- Pegasus Solutions handling airlines, cruise, vacation rentals
By Dennis Schaal | May 24, 2011
Pegasus Solutions' core business is hotel reservation and distribution technology, including its hotel... Read More
W Hotels iPhone app offers in-room dining and extra towels
News / Online
W Hotels iPhone app offers in-room dining and extra towels
By Dennis Schaal | May 23, 2011
W Hotels debuted an iPhone app which enables you to book a room, order room service, send a message... Read More
Google and Apple -- federal sting and suicide nets at iPad 2 factory
By Dennis Schaal | May 23, 2011
Google and Apple are great global brands, but each face challenges which could tarnish their... Read More
Strauss-Kahn panic button for hotel maids?
By Dennis Schaal | May 23, 2011
Should hotel housekeepers be equipped with panic buttons to provide security and fend off sexual... Read More
American Airlines: US investigating GDSs on antitrust issues
By Dennis Schaal | May 20, 2011
American Airlines says the U.S. Department of Justice is investigating the practices of global... Read More
Delta Air Lines seeks to become less pushy on fees
News / Online
Delta Air Lines seeks to become less pushy on fees
By Dennis Schaal | May 19, 2011
Delta Air Lines sees an annual $1 billion revenue opportunity in ancillary services such as Economy... Read More
HotelTonight app launches mobile merchandising tonight
News / Online
HotelTonight app launches mobile merchandising tonight
By Dennis Schaal | May 19, 2011
HotelTonight, the sleek iPhone app for same-day hotel bookings, began enabling hoteliers to... Read More
Orbitz, Travelzoo CEOs take to the airwaves
By Dennis Schaal | May 19, 2011
Do you want to know why Orbitz Worldwide has Netflix envy or why deal-meister Travelzoo shuns credit... Read More
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