Reservation Systems

News / Technology

Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal

By Kevin May | February 9, 2018

Massive consolidation alert: Hogg Robinson has sold to American Express Global Business Travel in a deal in the region of £400 million. Read More

Interview / Distribution

In The Big Chair - Robert Albert of Routehappy

By Jill Menze | February 7, 2018

The travel industry veteran of more than ten-plus years will continue to lead Routehappy as a strategic business unit as part of its ATPCO acquisition. Read More

Opinion / Distribution

Online travel agency fightback: Tactics to lure direct bookings

By Max Starkov - HEBS Digital | February 6, 2018

As the travel planning journey continues to become increasingly more complex, hoteliers need to be looking for more impactful ways to engage and retain their best potential guests. Read More

Opinion / Distribution

An insider's tale on hotel website conversion rates

By Jean-Louis Boss - Fastbooking | February 2, 2018

The conversion rate of a hotel website is determined by so many factors that one shouldn’t be fooled into trying to meet an industry average. Read More

News / Technology

Airbnb IPO ruled out for 2018, CFO departs

By Jill Menze | February 1, 2018

Just days after Airbnb CEO Brian Chesky outlined the company’s plans toward moving into the next century, it was announced that Laurence Tosi is stepping down from his position as chief financial... Read More

News / Distribution

ATPCO buys content tech Routehappy to expand airline services

By Jill Menze | February 1, 2018

As it assesses its future in the distribution landscape, ATPCO has acquired Routehappy to boost its rich content offerings. Read More

Notated News / Technology

Ryanair, Toncheng-Elong, TripIt and more news briefs today...

By PhocusWire | January 30, 2018

Ryanair announces credit program… Toncheng-Elong adds wallet features… TripIt shares airport wait times… Choice Hotels debuts global reservation system… BCD Travel extends Amadeus partnership… Read More

News / Online

Airbnb funnels $5M into Experiences arm

By Jill Menze | January 30, 2018

Airbnb is boosting its resources behind the company’s Experiences platform to the tune of $5 million. Read More

News / Online

Expedia plots new push on attractions without "same old playbook"

By Jill Menze | January 29, 2018

“We’re at a precipice for change,” Expedia Local Expert vice president Jen O’Twomney observes about the current state of the tours and attractions market. Read More

Roommatik facial recognition hotel kiosk

News / Technology

Roommatik tests facial recognition to streamline hotel check-in

By Mitra Sorrells | January 26, 2018

Facial recognition technology is going mainstream - Apple added it to its iPhone X, MasterCard is using it to verify mobile payments, conferences are adopting it to expedite registration and travel... Read More

News / Technology

Airbnb CEO outlines plans for "22nd-century company"

By Jill Menze | January 25, 2018

Airbnb CEO Brian Chesky today penned an open letter outlining his vision for the company’s next 100 years and announced American Express CEO Kenneth Chenault is joining the board of... Read More

News / Distribution

What hotels really want from reservation systems

By Jill Menze | January 25, 2018

The sustained quest for personalization underlies decisions being made all across the travel industry - including how hotels choose to approach their central reservation systems (CRSs). Read More

Notated News / Technology

eDreams ODIGEO, EasyJet, Ixigo and more news briefs today...

By PhocusWire | January 25, 2018

eDreams ODIGEO launches advertising site… EasyJet boosts startup accelerator… Ixigo adds AR for trains... Amadeus integrates FairFly… Tech players unveil blockchain for reviews… Read More

News / Technology

Video: How a travel startup uses Blockchain as part of a wider service

By Kevin May | January 23, 2018

For all the talk of Blockchain-led services on the verge of disrupting the travel industry, there still seems to be very few brands putting it at the heart of what they do. Read More