Research

6 stats from Google Travel's latest missive on helping travelers ' in the age of assistance'
News / Technology
6 stats from Google Travel's latest missive on helping travelers ' in the age of assistance'
By Nick Vivion | January 26, 2018
Google Travel has come up with a new term: 'the age of assistance.' This term doesn't refer to traditional customer service, but the multi-layered communications approach required by nearly every bran Read More
Travelport suspends startup accelerator program
News / Startups
Travelport suspends startup accelerator program
By Kevin May | January 24, 2018
Travelport is ending its Accelerator program for travel startups, just short of three years since its launch in the U.S. Read More
What’s driving decision-making for U.S. and Canadian travelers
News / Online
What’s driving decision-making for U.S. and Canadian travelers
By Mitra Sorrells | January 24, 2018
Another point for Google when it comes to travel planning, with travelers across North America citing search engines as their top source of inspiration, according to a new survey from Expedia Media... Read More
travljp content marketing
News / Online
How content truly is king for a travel search site
By Mitra Sorrells | January 23, 2018
Travel.jp, Japan’s largest travel search site, is drawing eyebrow-raising numbers to its articles and reviews that would make most media companies envious.   Read More
Solo travel search tool
News / Online
New search tool curates packages, pricing for solo travelers
By Mitra Sorrells | January 19, 2018
 Aiming to eliminate the aggravation of too many search results, a new patent-pending software is designed to help solo travelers find what they are looking for quickly and easily.   Read More
asia-pacific-online-travel-tenth
News / Online
Research Spotlight: Online travel in Asia Pacific to continue soaring
By PhocusWire | January 11, 2018
The last 15 years have seen Asia Pacific go from being a relative backwater in online travel to the biggest regional market on the planet. Read More
Download: 2018's top priorities for limited service hotels
News / Distribution
Download: 2018's top priorities for limited service hotels
By Sponsored Content | January 3, 2018
Sponsored by Amadeus. It’s a well-known fact that today’s travelers are tech savvy, cost conscious, and come with high expectations compared to previous generations. In a rapidly changing industry Read More
artificial-intelligence-travel
News / Technology
Think you're leading the way in AI? Look outside the window
By Kevin May | December 13, 2017
Artificial intelligence has been the buzz trend of 2017, with countless travel companies eager to claim their prowess in the field or signify how it's become core to their strategy. Read More
Startups and model shifts - every PundIT Show so far
News / Startups
Startups and model shifts - every PundIT Show so far
By Kevin May | December 1, 2017
We hosted eight of the initial run of PhocusWire PundIT Shows over the course of almost three days at The Phocuswright Conference. Read More
New research on the state of travel startups in 2017
News
New research on the state of travel startups in 2017
By Viewpoints | October 25, 2017
This is a viewpoint from Valentin Dombrovsky, Chief Alchemist at Travelabs and Phocuswright Innovation Platform Ambassador. Phocuswright presented findings from its report “The State of Travel Star Read More
Interview with Amadeus' new head of R&D in the Americas
Interview
Interview with Amadeus' new head of R&D in the Americas
By Sean O'Neil | February 25, 2016
R&D is the bad conscience of the travel industry. Everyone knows they should be future-proofing by investing in new technologies and processes. But for many companies, it's too tempting to just st Read More
Despite promise, travel bookings on mobile devices still lagging
News / Technology
Despite promise, travel bookings on mobile devices still lagging
By Nick Vivion | June 10, 2015
The push towards mobile bookings has been a long slog, with a recent push of strength showing that 1 in 4 consumers had completed bookings via mobile. Yet this number might be a bit generous, espec Read More
Connected and seamless continue to be vital pieces of the traveler experience
News / Technology
Connected and seamless continue to be vital pieces of the traveler experience
By Nick Vivion | June 9, 2015
The traveler experience continues to be in focus, as more brands pursue a "connected" and "seamless" approach to travel. This is all according to an extensive new report called the Connected Life b Read More
Wifi and 24/7 tech support are now essential to cruise passengers
News / Technology
Wifi and 24/7 tech support are now essential to cruise passengers
By Nick Vivion | May 20, 2015
UK travelers who have never cruised before are inclined to embark on one soon, according to a recent survey of 2,000 adults. The survey, from Amadeus, found that technology continues to grow in imp Read More
The best day to promote your travel app is...
News / Technology
The best day to promote your travel app is...
By Nick Vivion | April 7, 2015
Sensor Tower has crunched the data to find the best time for mobile engagement across all iOS categories, and has found that the weekend is the best time to promote travel apps. The team pulled est Read More
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