Opinion

4 ways travel companies can build resilience
Opinion / Online
4 ways travel companies can build resilience
By Emily Weiss - Accenture | July 7, 2025
Accenture's Emily Weiss lays our four areas where travel leaders should focus their time, effort and resources in order to build resilience.... Read More
Loyalty in transition: Why the right rewards and ancillaries matter
Opinion / Online
Loyalty in transition: Why the right rewards and ancillaries matter
By Aleksander Kaczmarek - CarTrawler | July 3, 2025
Aleksander Kaczmarek, vice president of loyalty partnerships at CarTrawler, discusses the need for travel rewards that drive loyalty and revenue.... Read More
Why hospitality technology has a duty to support digital accessibility
Opinion / Technology
Why hospitality technology has a duty to support digital accessibility
By Richie Khandewal - PriceLabs | June 30, 2025
PriceLabs co-founder and president Richie Khandewal discusses the need for inclusive software in hospitality tech.... Read More
Travel AI is fragile—can adversarial training fix that?
Opinion / Technology
Travel AI is fragile—can adversarial training fix that?
By Timothy O'Neil-Dunne - T2Impact | June 27, 2025
Timothy O'Neil-Dunne, principal of tech consultancy T2Impact, delves into the challenges of integrating AI with legacy infrastructures.... Read More
The future is hybrid: Navigating the ‘length of stay’ challenge in STRs
Opinion / Online
The future is hybrid: Navigating the ‘length of stay’ challenge in STRs
By Shay Many - Guesty | June 10, 2025
Shay Many, senior director of product management at Guesty, highlights the need for a hybrid approach to LOS pricing.... Read More
The (yet to be realized) customer benefits of NDC, dynamic pricing, offers and orders
Opinion / Distribution
The (yet to be realized) customer benefits of NDC, dynamic pricing, offers and orders
By Mike McCormick - Travel Again Advisory | June 6, 2025
Mike McCormick, partner at Travel Again Advisory, explores the tangible benefits of NDC for airline customers.... Read More
From concept to curbside: Zoox and Resorts World's hospitality-driven autonomous mobility
Opinion / Technology
From concept to curbside: Zoox and Resorts World's hospitality-driven autonomous mobility
By Alex Bainbridge, Autoura | June 4, 2025
As Zoox is named the official robotaxi partner of Resorts World Las Vegas, Alex Bainbridge, Autoura founder and CEO, explores the integration of hospitality and mobility.... Read More
Why AI travel scenarios miss the $3T opportunity
Opinion / Technology
Why AI travel scenarios miss the $3T opportunity
By Robert Matsuoka | May 30, 2025
Former TripAdvisor exec Robert Matsuoka evaluates where AI misses the mark in travel—and where the actual disruption will come from.... Read More
4 scenarios on the future of agentic AI in travel
Opinion / Technology
4 scenarios on the future of agentic AI in travel
By Mario Gavira | May 22, 2025
Mario Gavira outlines future scenarios amid the evolution of agentic AI in travel—and provides key recommendations for how OTAs can respond.... Read More
Real time availability, pricing in AI will change hospitality distribution: Are you ready?
Opinion / Technology
Real time availability, pricing in AI will change hospitality distribution: Are you ready?
By Pablo Delgado - Mirai | May 16, 2025
ARI, or availability, rates, inventory, could radically change the hotel booking process with real-time pricing.... Read More
Why the travel industry is hooked on Google Ads (and what to do about it)
Opinion / Technology
Why the travel industry is hooked on Google Ads (and what to do about it)
By Andy Headington - Adido | May 9, 2025
Andy Headington, CEO of Adido, explores why travel companies have become so much more reliant on Google than other industries.... Read More
Technology’s role in furthering sustainable travel, economic inclusion
Opinion / Technology
Technology’s role in furthering sustainable travel, economic inclusion
By Ragnar Fjölnisson, Kaptio | April 28, 2025
Ragnar Fjölnisson, co-founder and chief product officer of Kaptio, explains why technology’s role in sustainable travel is more important than ever.... Read More
The trust protocol: Rethinking risk and reputation in global travel
Opinion / Technology
The trust protocol: Rethinking risk and reputation in global travel
By Tapan Sangal, Kalp Decentra Foundation | April 21, 2025
Tapan Sangal, director and founder of the Kalp Decentara Foundation, discusses the evolving travel ecosystem and using blockchain as a tool to build trust.... Read More
You've spent 20 years optimizing for humans: Now it's time to optimize for AI
Opinion / Technology
You've spent 20 years optimizing for humans: Now it's time to optimize for AI
By Brennen Bliss - Propellic Travel Marketing | April 17, 2025
Brennen Bliss, CEO of Propellic Travel Marketing, shares tips and tactics to optimize travel websites for AI systems.... Read More
How AI bridges the gap between insight and action
Opinion / Technology
How AI bridges the gap between insight and action
By Markus Stumpe - AIntensify | April 7, 2025
AIntensify CEO Markus Stumpe explores the importance of a specialist approach to AI adoption.... Read More