Opinion

Is 2025 the year of payments transformation?
Opinion / Technology
Is 2025 the year of payments transformation?
By David Doctor - Outpayce from Amadeus | February 18, 2025
Predictions from Outpayce CEO David Doctor who believes many travel companies will put payments at the top of their priority list in 2025.... Read More
If NDC is a first building block in airline retailing, what comes next?
Opinion / Distribution
If NDC is a first building block in airline retailing, what comes next?
By Tye Radcliffe - Accelya | February 10, 2025
Accelya's Tye Radcliffe argues that NDC is here stay and presents potential next steps as the airline industry's journey to retailing matures.... Read More
How "Operator" changed the travel shopping game
Opinion / Online
How "Operator" changed the travel shopping game
By Christian Watts - Magpie | February 6, 2025
OpenAI's "Operator" has the potential to remove much of the manual work from travel search and booking as well as enable deeper research and more flexibility.... Read More
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
Opinion / Online
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
By Josh Jacobson - HackerOne | February 3, 2025
As the hospitality industry settles into 2025, cybercriminals are just heating up.... Read More
Whether to seek venture capital or private equity for your STR startup
Opinion / Startups
Whether to seek venture capital or private equity for your STR startup
By Shahar Goldboim - Boom | January 24, 2025
CEO of Boom, Shahar Goldboim, finds that the best decisions when it comes to funding come from listening to all perspectives, learning from peers and staying true to your vision.... Read More
What deregulation could mean for U.S. airlines and the payment industry
Opinion / Technology
What deregulation could mean for U.S. airlines and the payment industry
By Tom Randklev - CellPoint Digital | January 21, 2025
Tom Randklev of travel payments orchestration provider CellPoint Digital considers what Donald Trump's second term in office may mean for regulatory issues impacting airlines and the broader industry.  ... Read More
Why AI agents will supercharge, not bypass, OTAs
Opinion / Online
Why AI agents will supercharge, not bypass, OTAs
By Mario Gavira | January 6, 2025
Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic AI as they leverage the tech foundations and financial models they have spent years developing.... Read More
How blockchain can revolutionize customer engagement in travel
Opinion / Technology
How blockchain can revolutionize customer engagement in travel
By Can Taner - Bitpace | January 3, 2025
Travel loyalty programs are becoming outdated and blockchain-based token systems may be the new solution.... Read More
How will the European Digital Identity Wallet impact travel in 2025?
Opinion / Technology
How will the European Digital Identity Wallet impact travel in 2025?
By Henk Marsman and Annet Steenbergen | December 19, 2024
The EU Digital Identity Wallet can improve identification, streamline travel and enhance convenience for travelers and providers.  ... Read More
AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024
News / Online
AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024
By PhocusWire | December 13, 2024
This year's most popular op-eds were heavy on AI and also covered algorithms, the possible acquisition of Expedia and major incidences like the CrowdStrike outage.... Read More
How increasing professionalization and technology can save STRs from anti-tourism sentiment
Opinion / Technology
How increasing professionalization and technology can save STRs from anti-tourism sentiment
By Frederik Lerche-Lerchenborg - Lavanda | December 12, 2024
Lavanda's CEO argues that professionalization in short-term rentals and technology can improve how rentals are managed and address the anti-tourism sentiment seen in popular destinations recently.... Read More
AI agents and the future of online travel agencies
Opinion / Technology
AI agents and the future of online travel agencies
By Christian Watts - Magpie | December 9, 2024
OTAs are the platform play of the travel industry but how will they adapt as AI agents — who aren't influenced by marketing messages and slick site designs — become the norm?... Read More
How the hospitality industry can best exploit AI
Opinion / Technology
How the hospitality industry can best exploit AI
By Tim Davis - Pace Dimensions | December 6, 2024
Tim Davis of Pace Dimensions explores how the hospitality industry can take advantage of the technology across a number of front and back office processes.... Read More
The inevitable shift towards technology consolidation in short-term rentals
Opinion / Technology
The inevitable shift towards technology consolidation in short-term rentals
By Saber Kordestanchi - Hostaway | November 26, 2024
Hostaway co-founder Saber Kordestanchi discusses how all-in-one property management systems in vacation rentals could boost professionalization of the industry.... Read More
The next four years look bright for travel technology
Opinion / Online
The next four years look bright for travel technology
By Laura Chadwick, Travel Tech Association | November 18, 2024
Travel Technology Association president and CEO Laura Chadwick says the industry has an excellent opportunity to shape and benefit from the Trump Administration’s pro-innovation policies.... Read More