Opinion

Opinion / Technology

AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel

By Brad Brewer - Agentic Hospitality | October 21, 2025

The EU’s Digital Markets Act forces the biggest online “gatekeepers” to play fair, but it doesn’t yet cover standalone AI assistants—like ChatGPT, Gemini or Perplexity.... Read More

News / Technology

Why AI agents fall short in fragmented hospitality tech—And how MCP fixes this

By Stephan Wiesener - Apaleo | October 10, 2025

Apaleo founder and CTO Stephan Wiesener says MCP is the breakthrough that will turn AI agents from concept into practical, daily operations.... Read More

Opinion / Distribution

Reconciling airline retailing and channel innovation: The offer distribution platform

By Sebastien Gibergues | October 7, 2025

Sebastien Gibergues argues that the “offer distribution platform” concept could be the solution to address the limitations of current API-based distribution models.... Read More

Opinion / Technology

In the age of AI, experience is the real product

By Rajnish Kumar - Ixigo | September 29, 2025

According to Ixigo group co-CEO, the frontier of AI is shifting, and experience is a sustainable advantage.... Read More

Opinion / Online

The coming wave: Consolidation in tours and experiences

By Douglas Quinby - Arival | September 23, 2025

Arival CEO and co-founder Douglas Quinby discusses the potential for consolidation and brand-building in tours and experiences.... Read More

Opinion / Online

How travel giants, banks are rewriting the rules of customer loyalty

By Mario Gavira | September 16, 2025

Travel companies are transforming into financial services platforms, banks are morphing into travel agencies and loyalty programs are becoming sophisticated investment vehicles.... Read More

Opinion / Distribution

Unlocking the future of automation: How APIs are powering autonomous distribution

By Chris Hodges - Expedia Group | September 10, 2025

Expedia Group's VP of global connectivity and partner solutions writes that API integration can help improve hoteliers' operational efficiency.... Read More

Opinion / Technology

Is short-term rental tech becoming a pay-to-play market?

By Pierre-Camille Hamana - Hospitable | August 29, 2025

Hospitable CEO Pierre-Camille Hamana discusses PMS-imposed revenue-sharing fees and the ramifications for the STR sector.... Read More

Opinion / Technology

Will travel's messy data hamper AI progress?

By Timothy O'Neil-Dunne | August 25, 2025

Are we layering AI agents on top of an already broken data foundation that was never fit for machine consumption?... Read More

Opinion / Online

Social commerce is the future: 5 strategies to help travel brands adapt

By David Armstrong - HolidayPirates Group | August 18, 2025

According to David Armstrong, CEO and co-founder of HolidayPirates Group, the future of e-commerce is scroll-first, not search-first. Why is travel unprepared?... Read More