Opinion

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Interview / Technology
Sounding Off: A major - and overdue - power shift is coming to travel
By PhocusWire | January 14, 2022
Self-sovereign decentralized identity solutions are coming to travel and will give consumers much-needed control over their personal data.... Read More
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Opinion / Technology
Four trends shaping travel fintech in 2022
By Jean-Christophe Lacour and Damian Alonso - Amadeus | January 7, 2022
Amadeus payment executives offer thoughts on what to expect in the rapidly developing world of financial technology solutions for travel.   ... Read More
No, guests do not require human-provided services in hospitality
Opinion / Technology
No, guests do not require human-provided services in hospitality
By Max Starkov - hospitality consultant and strategist | January 4, 2022
Max Starkov makes a case that in five years, hotels will operate with about 50% of the staff they had in 2019 – and that’s not a bad thing.  ... Read More
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Opinion / Technology
Better tech and decision-making are hotel trends to watch for in 2022
By Katherine Grass - Optii Solutions | December 20, 2021
Here are two of the big shifts these changes have catalyzed within the hospitality sector and are likely to have an impact on how hotels run in 2022.... Read More
Sounding Off: 2021 year in review
Interview / Online
Sounding Off: 2021 year in review
By PhocusWire | December 17, 2021
We chronicled the impact that the COVID-19 pandemic has continued to have on the travel industry, but we’ve also attempted to unpack What It All Means, by way of our weekly editorials.... Read More
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Opinion / Online
Travel marketers must focus on the new customer-first experience
By Kurt Weinsheimer - Sojern | December 14, 2021
Sojern’s chief solutions officer outlines three strategies travel marketers can use to entice consumers to book now and into the future.  ... Read More
Sounding Off: The smart money goes on connecting the dots
Interview / Online
Sounding Off: The smart money goes on connecting the dots
By PhocusWire | December 10, 2021
When you follow Glenn Fogel’s train of thought, not only on the opportunity to keep customers in the Booking Holdings ecosystem, including payment, but also of the opportunity to get them to spend more, M&A activity makes sense.... Read More
How rentals can prepare for and manage regulatory shifts
Opinion / Online
How rentals can prepare for and manage regulatory shifts
By Pamela Knudsen - Avalara | November 30, 2021
It's important that owners take a moment to understand new efforts to enforce marketplace legislation around lodging, lest they trip into the myriad of compliance-related potholes that are popping up globally.... Read More
Sounding Off: Pace of change in travel is not totally under its control
Interview / Technology
Sounding Off: Pace of change in travel is not totally under its control
By PhocusWire | November 26, 2021
If the 2000s and 2010s were about creating mega platforms and the centralization of product, pricing and experience, a new era for travel is likely to see the reverse taking place.... Read More
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Opinion / Online
Why gambling on women in travel is a good bet
By Carrie Tayloe Keplinger - Go City | November 25, 2021
How fostering an uplifting environment for women has spurred growth for one travel company.... Read More
What will Tripadvisor's new CEO have to deliver?
Opinion / Online
What will Tripadvisor's new CEO have to deliver?
By Alex Bainbridge - Autoura | November 16, 2021
Now that Kaufer has announced his retirement, Tripadvisor must look forward and hire a replacement to take the company through this next era of the web.... Read More
How lodging businesses can boost technology use to remain competitive
Opinion / Technology
How lodging businesses can boost technology use to remain competitive
By Adam Harris - Cloudbeds | November 12, 2021
The smartest hotel owners and operators will emerge from the COVID-19 pandemic with new digital strategies that will prepare their businesses for the future.... Read More
How airlines can scratch the traveling itch and recoup revenues
Opinion / Technology
How airlines can scratch the traveling itch and recoup revenues
By Mike Slone - PROS | November 11, 2021
Airlines are feeling empowered to recoup the revenues that they lost during the pandemic. But challenges remain and a major shift in the way airlines leverage technology is required.... Read More
Sounding Off: Metaverse is nonsense to some but the future for many
Interview / Technology
Sounding Off: Metaverse is nonsense to some but the future for many
By PhocusWire | November 5, 2021
It is when we take a step back, stop rolling our eyes at products like Metaverse for a moment and then consider what such things might mean to the consumers of tomorrow, then it all might make sense.... Read More
Short-term rentals have become inexorable
Opinion / Online
Short-term rentals have become inexorable
By Tom Caton - AirDNA | November 4, 2021
The dam has broken on short-term rentals becoming an asset class with fantastic returns available to all.... Read More