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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Guesty launches two additional AI features with new tools for property managers

By Mileva Sapic | September 12, 2024

Property management software platform Guesty is adding AI-tools for website creation and review... Read More

News / Online

Airbnb quietly reopens platform to new Experience listings

By Morgan Hines | September 11, 2024

After saying last month that it would accept submission of new Experiences beginning next year,... Read More

Opinion / Online

Racing toward tomorrow's travel experience

By Stephanie Meltzer-Paul - Mastercard | September 11, 2024

Stephanie Meltzer-Paul, executive vice president of global loyalty at Mastercard, explores what's... Read More

News / Online

Google fined €2.4B after losing appeal in EU antitrust shopping case

By Morgan Hines | September 10, 2024

The fine, initially announced in 2017 and then appealed by Google, is being imposed against the... Read More

News / Online

Travel platforms, topics and influencers: Who's using what?

By PhocusWire Research | September 10, 2024

Through a better understanding of demographics that embrace social media and the psychology of why... Read More

News / Online

Booking Holdings' new CFO expects connected trip "is really there" in 3 to 5 years

By Morgan Hines | September 10, 2024

Ewout Steenbergen, chief financial officer at Bookings Holdings since March, called out the company's... Read More

News / Online

Reiwa Travel raises $33M for travel packaging tech development and expansion

By Yeoh Siew Hoon - Web in Travel | September 9, 2024

Reiwa founder Takaya Shinozuka said earlier this year that he planned to take Newt, his travel... Read More

From Our Partners / Online

Five things travel marketers get wrong

By Cathy Walsh | September 9, 2024

Marketing teams should review channel performance monthly and ensure that tactics are in service to an... Read More

News / Online

Women comprise 15.6% of B2B travel tech leadership: What the statistic means

By Morgan Hines | September 9, 2024

The analysis is based on a recent study of more than 400 B2B travel tech players at travel management... Read More

News / Online

The U.S. begins investigation of airline loyalty programs

By Robert Silk – Travel Weekly | September 6, 2024

The U.S. Transportation Department has begun an inquiry into the loyalty programs of American, Delta,... Read More

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News / Technology

Engine acquires Options Travel to build modern OBT

News / Technology

Expedia calls on Layla to speed up its AI strategy

News / Finance

Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict

News / Technology

PhocusWire's travel tech news briefs: Katanox, Airbnb, Amex GBT and more...

News / Technology

Beyond chatbots, is AI working in travel?

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More