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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Agilysys acquires spa management software solution Book4Time for $150M

By Mileva Sapic | August 22, 2024

Canada-based Book4Time offers spa management software and ancillary revenue for hotels, resorts and... Read More

News / Online

Why the CrowdStrike crash hit Delta harder

By Robert Silk – Travel Weekly | August 19, 2024

All of the major U.S. airlines were forced to halt operations when Microsoft Windows' operating... Read More

News / Online

Experience industry leaders still see room to grow in changing landscape

By D.J. Catron | August 19, 2024

At Phocuswright Europe, leaders from Viator, Tiquets and TourRadar spoke about how travel experiences... Read More

News / Online

The top 15 global travel markets: North America, APAC and Western Europe lead the way

By Phocuswright Research | August 19, 2024

The global travel industry is back on track, surging by 24% in 2023 to hit $1.5 trillion, with the top... Read More

News / Online

Despegar sells destination management company, boosts AI agent

By Linda Fox | August 16, 2024

Despegar has made a number of updates to its AI agent Sofia and has further plans to integrate the... Read More

News / Online

PhocusWire's weekly travel tech news briefs: Holibob, RedAwning, Cloudbeds, AirDNA and more

By PhocusWire | August 16, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in... Read More

News / Online

Grab revenue up 17% YoY, focused on AI for future growth

By Mitra Sorrells | August 15, 2024

In the company's Q2 earnings report, CEO Anthony Tan shared examples of how it is using AI and... Read More

Event / Online

Phocuswright/WiT Global Startup Pitch 2024

Aug 15, 2024

The Phocuswright/WiT Global Startup Pitch 2024 is back – this year with a refreshed format intended to... On Demand

News / Online

Latin America super app Rappi on using its travel products to drive loyalty

By Mitra Sorrells | August 15, 2024

About a year after Rappi partnered with Marriott in Mexico, the integration has extended to the... Read More

News / Online

Short-term rentals feeling pinch of overtourism backlash

By D.J. Catron | August 15, 2024

While strict new regulations in New York, Barcelona and others pose threats, the STR industry sees... Read More

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News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

News / Finance

OTA marketing spend creeps up despite talk of AI-driven efficiency

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More