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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Not only about big investment - A guide to bootstrapping a travel startup
News / Online
Not only about big investment - A guide to bootstrapping a travel startup
By Stephen Joyce | January 22, 2014
So you’ve got an incredible, game-changing idea for a travel startup and now you’re trying to figure... Read More
Uber's rollercoaster ride: fluctuating prices, physical attack in Paris, moral attack in SFO
News / Technology
Uber's rollercoaster ride: fluctuating prices, physical attack in Paris, moral attack in SFO
By Karthick Prabu | January 22, 2014
Uber has had an eventful 2014, so far, be it the heavy price cut it announced for UberX in many... Read More
Markets slam Expedia over a reported Google penalty, but revenue impact may be tiny
News / Online
Markets slam Expedia over a reported Google penalty, but revenue impact may be tiny
By Sean O'Neil | January 21, 2014
Expedia Inc's stock (EXPE) was pummelled earlier today by 4% in early US exchange trading. The selloff... Read More
HEDNA New Orleans brings payments, devices and connectivity to the forefront for hotels
News / Distribution
HEDNA New Orleans brings payments, devices and connectivity to the forefront for hotels
By Nick Vivion | January 21, 2014
The recent Hotel Electronic Distribution Networking Association conference brought together... Read More
Travelers will smile about service, but are irate over internet
News / Online
Travelers will smile about service, but are irate over internet
By Margaret Ady | January 21, 2014
Like millions of others, I traveled to see my family for the holidays. While on the road, I ended up... Read More
It's marketing, Jim, but not as we know it
News / Online
It's marketing, Jim, but not as we know it
By PhocusWire | January 21, 2014
MARKETING: Consumer-facing marketing seems to evolve at a wonderfully rapid pace and it keeps many a... Read More
All Nippon Airways pulls controversial TV ad, but sees YouTube hits soar
News / Online
All Nippon Airways pulls controversial TV ad, but sees YouTube hits soar
By Karthick Prabu | January 21, 2014
[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=2jgzAOCmWA0"... Read More
Luxury hotels and ecommerce: snobbery or laziness?
News / Online
Luxury hotels and ecommerce: snobbery or laziness?
By Viewpoints | January 20, 2014
Many high-end businesses (such as luxury hotels) don’t dignify ecommerce and use the web for pure... Read More
Are ski destinations and operators leading a social and tech wave in travel?
News / Technology
Are ski destinations and operators leading a social and tech wave in travel?
By Kevin May | January 17, 2014
Both North American and European ski destinations are entering the peak period for 2014, as millions... Read More
Perhaps Friday should be all about #unfollow on social media
News / Online
Perhaps Friday should be all about #unfollow on social media
By PhocusWire | January 17, 2014
SOCIAL: Twitter and Facebook are the embodiment of modern life, channelled through the lens of social... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More