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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Shazam can be a neat marketing tool, but travel brands aren't listening
News / Online
Shazam can be a neat marketing tool, but travel brands aren't listening
By Kevin May | January 5, 2016
Many travel companies claim to be "joined-up" with their marketing efforts these days - but still they... Read More
Travel content triggers Facebook envy (and other not-so happy outcomes)
News / Online
Travel content triggers Facebook envy (and other not-so happy outcomes)
By Kevin May | January 3, 2016
Envy is the "missing link" around the negative aspects of social media - and travel-related content is... Read More
One in five hotel bookings on the web are cancelled
News / Distribution
One in five hotel bookings on the web are cancelled
By Kevin May | December 31, 2015
Some 19% of hotels that are booked online are cancelled before the guest arrives at the hotel,... Read More
The most popular Tnooz articles of 2015
News / Distribution
The most popular Tnooz articles of 2015
By PhocusWire | December 30, 2015
This was a fortunate year for us at Tnooz – with steadily surging traffic and more events than ever... Read More
Pivotal moments 2015 –  When TripAdvisor's instant booking won Marriott
News / Technology
Pivotal moments 2015 – When TripAdvisor's instant booking won Marriott
By Sean O'Neil | December 30, 2015
My pick for the year’s most pivotal moment was this summer, when TripAdvisor successfully signed... Read More
Looking back and ahead – hotel merchandising evolves
News / Online
Looking back and ahead – hotel merchandising evolves
By Valyn Perini | December 29, 2015
As we reach 2016, Tnooz is unveiling its customary series of reflections on the year behind us and... Read More
Looking back and ahead - tours and activities get real
News / Distribution
Looking back and ahead - tours and activities get real
By Viewpoints | December 28, 2015
As we reach 2016, Tnooz is unveiling its customary series of reflections on the year behind us and... Read More
Kayak tests SMS-trip tips, Esplorio tracks trips, CityMaps2Go adds content, and more...
News / Technology
Kayak tests SMS-trip tips, Esplorio tracks trips, CityMaps2Go adds content, and more...
By PhocusWire | December 24, 2015
This is a roundup of product news and announcements for travel DEVICES in tourism and hospitality for... Read More
The most-read hotel marketing articles of 2015
News / Online
The most-read hotel marketing articles of 2015
By Viewpoints | December 24, 2015
Every year HotelMarketing.com publishes a review of the most read articles in the past year. Going... Read More
Happy face, sad face - welcome to hotel room service via emoji
News / Online
Happy face, sad face - welcome to hotel room service via emoji
By Kevin May | December 23, 2015
Complete marketing gimmick, but quite a fun one at the same time, for Aloft Hotels, the Starwood-owned... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More