Online

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

getyourguide-balloon
News / Online
Looking to AI and personalization, GetYourGuide raises $75M
By Bernadette Giacomazzo | November 6, 2017
Attractions specialist GetYourGuide has gone big with its Series D funding, making it the largest-ever... Read More
The tension between fraud prevention and user experience in the travel industry
From Our Partners / Technology
The tension between fraud prevention and user experience in the travel industry
By Sponsored Content | November 6, 2017
This is a viewpoint from Helen Holmes, VP product management, fraud and authentication services at... Read More
Dream Hotel Group is test-driving Alexa and Alice to enrich guest stays
News / Online
Dream Hotel Group is test-driving Alexa and Alice to enrich guest stays
By Kerry Medina | November 6, 2017
Dream Hotel Group began beta testing Amazon’s voice service Alexa, along with its partner Volara, at... Read More
Three ways to use customer referrals to amplify your marketing
News / Online
Three ways to use customer referrals to amplify your marketing
By Viewpoints | November 6, 2017
This is a viewpoint from Geoffrey Ryskamp, principal of hospitality, travel, and leisure at Medallia.... Read More
In The Big Chair - Mike Ford of SiteMinder
Interview / Distribution
In The Big Chair - Mike Ford of SiteMinder
By Kevin May | November 5, 2017
  The man who helped get SiteMinder off the ground in 2006 has plenty to say about the... Read More
Discovery and Google take steps to make virtual reality mainstream
News / Technology
Discovery and Google take steps to make virtual reality mainstream
By Kerry Medina | November 3, 2017
No longer is virtual reality part of the lexicon that describes the future of travel. Discovery... Read More
Is there no such thing as an “average” traveler?
News / Online
Is there no such thing as an “average” traveler?
By Jill Menze | November 2, 2017
According to a new report from Sojern, the long-held idea of an average traveler’s path to purchase in... Read More
Regulations force TRVL.com to pull out of Canada's most populous province
News / Distribution
Regulations force TRVL.com to pull out of Canada's most populous province
By Michele McDonald | November 2, 2017
TRVL.com’s tagline is “Power to the traveler!” But TICO, the Travel Industry Council of Ontario, has... Read More
JetBlue wants to draw customers to its 'best channel' for booking -- itself
News / Distribution
JetBlue wants to draw customers to its 'best channel' for booking -- itself
By Michele McDonald | November 2, 2017
JetBlue Airways’ decision to sever ties with a dozen lower-yield online travel agencies is part of a... Read More
Creative review of airline ancillaries looks to Allegiant, easyJet and Amazon
News / Distribution
Creative review of airline ancillaries looks to Allegiant, easyJet and Amazon
By Martin Cowen | November 1, 2017
IdeaWorks has been banging the drum for ancillary revenues for a decade or so, and its latest... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More