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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Lonely Planet acquires TRILL to make its visual content bookable
News / Online
Lonely Planet acquires TRILL to make its visual content bookable
By Jill Menze | April 3, 2019
Lonely Planet will use TRILL's technology, which turns Instagram posts into bookable experiences, to... Read More
Google is at a crossroads with its ambitions in travel
News / Online
Google is at a crossroads with its ambitions in travel
By PhocusWire | April 3, 2019
The decisions around Google's strategy in travel will perhaps be made mainly by the company itself,... Read More
Why travelers expect brands to deliver an omnichannel experience from start to end?
From Our Partners / Online
Why travelers expect brands to deliver an omnichannel experience from start to end?
By Íñigo Valenzuela - Smartvel | April 3, 2019
It has become the trend for customers to reach out to several touchpoints for inspiration, price... Read More
Airbnb confirms investment in Indian hospitality brand OYO
News / Online
Airbnb confirms investment in Indian hospitality brand OYO
By Jill Menze | April 1, 2019
The rumors are confirmed, and the deal is estimated between $100 million and $200 million.... Read More
The wake-up call in security that travel brands need to listen to
News / Technology
The wake-up call in security that travel brands need to listen to
By Linda Fox | April 1, 2019
Security breaches in travel are rising - IBM gives some indication as to the reasons why and how much... Read More
Millennials: Have kids, will travel
From Our Partners / Online
Millennials: Have kids, will travel
By Monya Mandich - Expedia Group Media Solutions. | April 1, 2019
Generation Alpha is increasingly taking over the headlines from Millennials and Generation Z and... Read More
booking-a-b-testing
News / Online
When right goes wrong for travelers in A/B website testing
By Linda Fox | March 29, 2019
A/B testing has become a big part of what online travel agencies do to introduce new functionality and... Read More
startups-money-piggy-bank
Interview / Online
Sounding Off: There's nothing wrong with being smart about investment cash
By PhocusWire | March 29, 2019
As unprofitable Lyft secures its multi-billion valuation IPO, startups in ground transportation and... Read More
Why a women-only ride-share app opted for crowdfunding (after kickback from male VCs)
News / Online
Why a women-only ride-share app opted for crowdfunding (after kickback from male VCs)
By Jill Menze | March 29, 2019
Dismissed by male venture capitalists, Australian company Shebah has nearly hit its funding goal of $3... Read More
Tours take center stage in traveler planning, spend and experience
Opinion / Online
Tours take center stage in traveler planning, spend and experience
By Anne Failing - Arival | March 29, 2019
A research study was undertaken to determine key trends and drivers around tour takers’ needs and... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More