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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

airbnb -cleaning-program
News / Online
Airbnb expands COVID cleaning protocol program and designation to 50 countries and regions
By Mitra Sorrells | July 21, 2020
Airbnb is now offering cleaning guidelines and materials to hosts in 50 countries and regions, up from... Read More
Rental accommodation tech providers unite to launch consumer site
News / Online
Rental accommodation tech providers unite to launch consumer site
By Kevin May | July 20, 2020
The quartet - GuestReady, HostnFly, NOCNOC and Welkeys - have built the service in a bid to... Read More
serko-grafton-opinion-covid
Opinion / Online
In the return to business travel, consider the "three-legged stool"
By Darrin Grafton - Serko | July 20, 2020
As business travel returns, Serko CEO Darrin Grafton says cost management, risk management and change... Read More
Uber commits to being “anti-racist” company, pledges change in leadership and $10M for Black-owned businesses
News / Online
Uber commits to being “anti-racist” company, pledges change in leadership and $10M for Black-owned businesses
By Jill Menze | July 20, 2020
“Black representation and opportunity at Uber is not where we want it to be, especially on our... Read More
Sounding Off: OTA version 2.0 is likely to come from outside the travel industry
Interview / Online
Sounding Off: OTA version 2.0 is likely to come from outside the travel industry
By PhocusWire | July 17, 2020
The brands that are able to position themselves in this as-yet undetermined role will most likely be... Read More
VIDEO: New Reality With... Peter Kern of Expedia Group
News / Online
VIDEO: New Reality With... Peter Kern of Expedia Group
By PhocusWire | July 17, 2020
The next guest on the New Reality With... series is Peter Kern, CEO and vice chairman at... Read More
tripadvisor-smartertravel-hopjump
News / Online
Tripadvisor sells SmarterTravel Media portfolio to Hopjump
By Mitra Sorrells | July 17, 2020
Tripadvisor will retain ownership of the Jetsetter brand while the remaining brands in the... Read More
wit-japan-future
News / Online
As domestic travel picks up in Japan, players adapt with safety measures, micro-targeting and hybrid models
By Marissa Trew - WiT | July 16, 2020
Ryokans, road trips and retreats are predicted to do well in the first wave of Japan's rebound.... Read More
mammoth-lakes-tourism-coronavirus
News / Online
My Method... Building consensus with data in uncertain times for destinations
By John Urdi - Mammoth Lakes Tourism | July 16, 2020
By relying on data in decision-making, some destinations are able to quickly pivot based on the needs... Read More
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
Interview / Online
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
By PhocusWire | July 16, 2020
The company launched in 2014 with a vision to provide hotels with a service that could act as a... Read More
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